They made the best of a stressful situation, the customer service representative was clear and helpful. When I came back to pick up my truck I received exactly what I expected
6/6/2018
Daniel H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great repairs, communication, and customer service. Recommended!
6/5/2018
Karl S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks Joe and everyone else involved. My car looks perfect.
6/1/2018
Karan J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was very impressed with the quality of the work and the professionalism and courtesy of the employees. Thank you Car Crafters. I will recommend your services to all of my family and friends.
5/30/2018
Anne S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent customer service. Car looks great!
5/24/2018
Michael S. VERIFIED CUSTOMER
Vehicle Make : Subaru
kind respectful employees and seems like a sound repair
5/22/2018
Lisko.sally Hunter,paul. VERIFIED CUSTOMER
Vehicle Make : Subaru
Bruce called me on the afternoon of the 16th to say my vehicle was ready. I live 80 miles from Albuq. In many previous e-mails, Car Crafters stated my car would not be ready til the 21st. Now, when Bruce called, I told him I had previous appointments on the 17th & 18th, and would not be able to retrieve my car til the 21st, as previously indicated. He said that would be alright and that I would not be charged for the extra days, since the 21st was how long the rental had been approved for anyway. When I got home today, there was a message on my phone from Safeco, indicating that they were going to charge me the four extra days I had the rental. This is not acceptable based upon what Bruce had told me.
5/22/2018
Patrick J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent work
5/19/2018
Maha/ Alaa. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Some parts in the trunk not screwed back like the shelf, a plastic cover in the trunk and the gallas plate, this is really unacceptable
5/17/2018
Paul A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you!
5/12/2018
Jeffrey T. VERIFIED CUSTOMER
Vehicle Make : Ford
A very professional staff and an excellent job - you deserve an A+. Thanks!
I had to follow up and chase down information about the status of my car. I wasn't updated on a consistent basis.
5/8/2018
Sherry M. VERIFIED CUSTOMER
Vehicle Make : Honda
I am floored by the exceptional customer service delivered by both Car Crafters and Enterprise. Simply fantastic! In my company our associates are only credited with delivering exceptional service if they deliver a perfect survey. So my standards are VERY high. I absolutely loved the experience from beginning to end. Moving forward yours is the only shop with whom I will do business. Thank you so much!
5/7/2018
Kim P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Never have I received such professional courteous service! Everybody from the front desk receptionist to the car rental young lady Nicole to Sid and to the gentleman that checked me in when I picked my vehicle up was so helpful. I will definitely recommend you guys To anyone I know needing repair work done on their vehicle and I will definitely bring my vehicle back there if I’m ever in need of a bodywork shop thank you so much!
5/4/2018
Melanie C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
100% satisfied with every aspect of this experience! We will always use Car Crafters when necessary. Thank you for your assistance, your professionalism, and the beautiful job you did repairing my car.
5/4/2018
Suzanne M. VERIFIED CUSTOMER
Vehicle Make : Acura
You have excellent customer service.
4/27/2018
Viridiana Q. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very well done and customer service was excellence and a great thank you to Sid for keeping me updated. Great job!!!
4/25/2018
John R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone involved was very courteous throughout the entire experience.