Aaron in body the shop is about only person that took charge and got my issue resolved.
Basically everyone else I spoke with prior gave me the run around from having me physically drive back and forth to incorrect Billion properties or would transfer my phone calls to voicemails or others with nothing to do with the issue.
Most everything I have done with Billion has been a hassle to get a permanent fix or get a timely answer.
Thank you Aaron and others in the body shop.
4/23/2021
Kyle J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Front bumper not in line
4/1/2021
Carole R. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work was done quite quickly. I got a nice loner
car to use. The car came back completely fixed and very clean. Looked like a new car! Thank!
3/22/2021
Kyle J. VERIFIED CUSTOMER
Vehicle Make : GMC
Good experience and solid communication from the billion team.
2/2/2021
Royal E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Not at all
12/24/2020
Rick L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Job well done.
12/14/2020
Sherry I. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very friendly service!
10/28/2020
Jeffery G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job done quickly and great service advisor. Give that man a raise.
10/8/2020
Tony B. VERIFIED CUSTOMER
Vehicle Make : Toyota
they took fantastic care of me. kept me informed
9/29/2020
Tim L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You should have a drop box for keys so customers don't have to leave their vehicles unlocked.
9/18/2020
Tim Z. VERIFIED CUSTOMER
Vehicle Make : GMC
Long delays but otherwise fine job
9/2/2020
Jada O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for simplifying the auto insurance claim process. My car looks great!
10/3/2018
Andrew B. VERIFIED CUSTOMER
Vehicle Make : Ford
Awesome staff and prompt return of my vehicle. Highly recommend this shop.
8/17/2018
Toshea W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great updates and an extra bonus of cleaning up the interior was a nice surprise.
5/3/2018
Linda M. VERIFIED CUSTOMER
Vehicle Make : GMC
Fast efficient friendly service
3/17/2018
Jim R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Professional from start to finish. Everyone was friendly and Josh made sure that I understood what was happening and when. Much to my surprise our loaner car was not a hand me down vehicle that had been through the ringer, but rather a quality car. Thank you for all that you did for us.
3/10/2018
David R. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Everything went really well!
9/9/2017
Paul O. VERIFIED CUSTOMER
Vehicle Make : GMC
Kept me in touch all along the way....looks great thanks
7/7/2016
Brandi O. VERIFIED CUSTOMER
Vehicle Make : Nissan
They did a fantastic job keeping me in the know as I didn't hear much of anything from my insurance adjuster! Billion showed wonderful customer service from start to finish! I was also given a loaner vehicle to use as the repairs took 3 weeks to complete! Thank you Billion! Keep up the great work!
5/9/2016
Stacey K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The moment I walked in staff was kind. Great communication to their customers. I would do business with them anytime. MY CAR LOOKS GREAT AND DRIVES SUPER. Thank you. ...