Work was done in a timely manner, body shop representative provided constant update, I would definitely refer anyone to them.
3/13/2015
Andrea E. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The customer service was excellent. I really appreciated my frequent updates.
3/13/2015
Mi-jan F. VERIFIED CUSTOMER
Vehicle Make : Honda
Ed was great. I've picked up my car and it was making loud noises when it reached 45mph. After texting Ed, he called me back and scheduled a test drive with me. He found that my rear right wheel bearing needed to be replaced. So, now I'm waiting for the part to come in. Thank you.
3/13/2015
Donna D. VERIFIED CUSTOMER
Vehicle Make : Nissan
No other comments.
3/13/2015
James M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very nice and very helpful. The work was excellent! I am very pleased! Thank you all very much
3/13/2015
Leanne N. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was so nice to work with, the car turned out better than I could've imagined. It was an easy process, thank you!!
3/12/2015
Raymond P. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service
3/11/2015
Davis T. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent and quick
3/11/2015
Curtis A. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Eric is the man.
3/11/2015
Joesph B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everything was extremely fast and easy! One stop shop.
3/11/2015
Antoine M. VERIFIED CUSTOMER
Vehicle Make : Ford
My experience with Tony was great. I delivered my car late on a Monday and was updated daily on the progress. This allowed me to plan my week around my vehicle repair. The work that was done was superb, as far as I can tell; it appears OEM. I would highly recommend this body shop for to any and all inquirers.
3/7/2015
Nicole P. VERIFIED CUSTOMER
Vehicle Make : Ford
I was pleased with my entire experience. Everything went smoothly, all of the people I talked with were friendly and helpful. I got frequent updates via text messages and when I went to pick up my vehicle and drop off my rental I was in and out in just a few minutes. I would definitely go back.
3/7/2015
Joshua K. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great Job. Will recommend this shop
3/7/2015
Sandra V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent job!
3/6/2015
Gary S. VERIFIED CUSTOMER
Vehicle Make : Honda
I was given incorrect information by Tri-State Collision. I was told I could drop off my vehicle to have an estimate done and the repairs would also start the same day so I could pick up a rental car the same day. When I arrived to drop off my vehicle and pick up the rental car Tri-State informed me that they would never tell me that and that I would need to come back after the part was in so they could begin repairs. Tri-State did not believe me and that infuriated me more. They should have apologized for providing the incorrect information to me and they should make sure that all of their employees are trained correctly.
Beth Stone
3/6/2015
Germayne S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Car was repaired in a timely fashion. Customer service was great. Car was returned clean and in good working condition
3/3/2015
Robert A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks
2/28/2015
Andrea R. VERIFIED CUSTOMER
Vehicle Make : Ford
My only comment is that there was half of a french fry on the driver's side floor mat. I don't eat french fries, and NEVER in the Mustang, so one of you guys left it there.
2/23/2015
Nia W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Love the updates, professionalism and Ontime delivery!