I appreciate the daily email and phone updates on my vehicle. USAA rep Tony was always available to talk to me regarding my vehicle. The repair was completed well before the estimated date. My vehicle looks beautiful.
2/17/2016
Daniel R. VERIFIED CUSTOMER
Vehicle Make : Honda
Fantastic experience working through geico. Brandon and Julia (enterprise) were great, loved the text updates, very good work and extremely quick. Would absolutely come back.
2/14/2016
Hanbiao C. VERIFIED CUSTOMER
Vehicle Make : BMW
Thanks for your great work! Thanks to Tony and the other staff!
2/12/2016
John M. VERIFIED CUSTOMER
Vehicle Make : Kia
too many text messages
2/12/2016
Brandon J. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service and very friendly staff! My car was ready in one day and they kept me fully informed every step of the process. When I got my car back it looked fantastic and they even cleaned the inside! I would highly recommend them to anyone needing repair work on their vehicle.
2/11/2016
Martha H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for your outstanding work.
2/10/2016
Roselynn M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I am very shocked and amazed with ur survey, when u have not yet repaired my car. My car is not even in ur shop, how can u claim to have repeired my car. I would strongly advise that u get ur acts together.
Thank u, and c u when I'm ready to get my car fixed.
Roselynn M
2/10/2016
Yelinda T. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was so thoughtful and nice and I appreciated getting email updates everyday and phone calls. It was an awesome experience and I would definitely refer people. From beginning to end it was GREAT!! My car looks great too. Thank you
2/10/2016
Amira A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mike did a great job keeping us informed about the car and the process.
I really appreciated that my car was cleaned (inside and out) when I picked it up after the repairs where completed. That simply detail made me give the service a ten.
Plus the fact that my car was completed early.
Great Job!
2/10/2016
William C. VERIFIED CUSTOMER
Vehicle Make : Kia
You guys did a really fine job of body repair and paint matching. I was also pleased by the professional, yet friendly, atmosphere. You email about my "happy Kia" had me scratching my head, and grinning.
Thank You.
Bill ****
2/9/2016
Ganapathy M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I loved the daily feedback
2/9/2016
Katelyn D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car was very banged up when I took it to Tristate. I had some issues with insurance, and Tristate was very accommodating and patient with me while I sorted these out. Although I had some set backs, Tristate repaired my car very well and it looks good as new! Thanks!
2/9/2016
Donald M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Tony you did a good job. You and your team were concerned and took good care of my car while she was there. Tony you and your and your team did a tremendous job and stayed in touch with me and most of all when we had that blizzard they were just about ready for me to pick my car up and very understanding that I couldn't get it until a week later. I would highly recommend Tristate Collision for any work they would have to have done. My car is in my garage and ready for me to drive again.
Again thank you so much for a job well done.
Marie and Donald Ross
2/6/2016
John B. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Tony emailed or called frequently to explain what was happening. Job was also done beautifully.
2/6/2016
Tiesha T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very satisfied
2/6/2016
Shantee M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Professional, high quality, efficient, friendly service. Customer-oriented staff. I'll again go back there, if necessary.
2/6/2016
Amy R. VERIFIED CUSTOMER
Vehicle Make : Honda
Work was excellent. But it took way too long. It wasn't that much damage.
2/6/2016
London W. VERIFIED CUSTOMER
Vehicle Make : Nissan
The staff was very friendly and explained everything step by step. It made it easier to deal with the issue at hand.
2/5/2016
Denton C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Timeliness and completion sucked
2/5/2016
Pedro R. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent work! Anthony did an awesome job fixing my truck. His efforts ensured I received my vehicle three days ahead of schedule even after a snow storm delayed repairs. Thanks!