The work came in slightly under estimate. The job was finished when said it would be done. Thank you for the email updates.
6/21/2016
Karen H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
We were kept notified of the progress of our repair and it was done when promised
6/18/2016
Monique S. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Tony was amazing! He sent an update every day and set clear expectations for what was being done to my car.
Thank you!!
6/18/2016
Danielle P. VERIFIED CUSTOMER
Vehicle Make : Toyota
i greatly appreciated the email updates and the great work that was done to my car
6/17/2016
Melissa . VERIFIED CUSTOMER
Vehicle Make : Kia
Car was finished a day early and cleaned. Thanks Tri State
6/17/2016
John C. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone from beginning to end did a great job
6/17/2016
Denise G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service experience!
Thank you!!
6/17/2016
Piya S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Love the constant updates of what is going on with the car, and love that it was finished early!
6/17/2016
Matthew C. VERIFIED CUSTOMER
Vehicle Make : Toyota
We found a few sticky marks on the trunk and rear window but just took it back and Mike cleaned them off, they were left over from the tape that was holding the car plastic shield used when they sprayed the new paint. Thanks
6/16/2016
Maureen L. VERIFIED CUSTOMER
Vehicle Make : Nissan
When I picked up my vehicle and began driving off... I couldn't se out of both outside mirrors... It was very greasy and not sure why? Funny, my rep was fab', but it's just that piece and not being able to see while driving really threw me off.
6/16/2016
Ziheng H. VERIFIED CUSTOMER
Vehicle Make : Cadillac
everything is pretty good
6/16/2016
Gary G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I have no suggestions. Tony was excellent with his customer service and the workers who performed the work made it look like new. I was very pleasantly surprised. The fact that you are accepted by USAA says a lot for you in my eyes. I also really appreciated the progress reports so that I could better plan my time. Thanks again for a great job!!
6/16/2016
Philip J. VERIFIED CUSTOMER
Vehicle Make : BMW
Every aspect was great. Matt was helpful and knowledgeable, the repairs were completed very quickly and my car looks great. I will certainly recommend Tristate to others.
6/15/2016
Rebecca C. VERIFIED CUSTOMER
Vehicle Make : Honda
It was reassuring when they walked me out to my car and told me/showed me exactly what they did to my car. It was also very helpful when they guided me through the process for rental returns.
6/15/2016
Gwendolyn L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Professional, courteous and provided timely updates!!!!
6/15/2016
John W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Super easy to work with. Great correspondence via email and telephone letting me know progress on the car.
Would absolutely recommend to anyone to asks!
Thanks,
Kris Woodson
6/14/2016
Michael D. VERIFIED CUSTOMER
Vehicle Make : BMW
Mike **** provided great customer service. He was responsive to some minor issues when I picked up my car. He was able to fix both issues quickly and correctly.
6/14/2016
Maria C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
everyone was friendly and helpful. Car was done quickly.