Very thorough communication throughout every step of the process including regular status updates.
9/3/2016
Ray T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks Mike! For doing a great job on my Chevy Prizm. I will definitely be bringing it back for some cosmetic work. You have definitely made me a raving fan of Tristate Collision.
Thanks again,
Mrs ****
9/2/2016
Harith I. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional job with limited inconvenience to me. Thank you.
9/2/2016
Jeffrey M. VERIFIED CUSTOMER
Vehicle Make : Ford
Fantastic customer service,quick turnaround, excellent communication. i will be bringing my ford truck in to have some rusting body panels repaired. Thanks for everything
9/2/2016
Kelly O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Im not happy with the job it was a deserter the door it not even the bomper it no even everything is not good after trying to go and pick up for 3 times
9/2/2016
Chenita M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
It was finished quicker than I thought!!
9/2/2016
Andrew S. VERIFIED CUSTOMER
Vehicle Make : Ford
They did a very good job. I was kept updated throughout the process and the work was done quickly. The final product was very good, looks like new.
Thank you.
9/1/2016
Mark C. VERIFIED CUSTOMER
Vehicle Make : Dodge
I appreciate the car being repaired earlier than promised and it looks great
9/1/2016
Paul H. VERIFIED CUSTOMER
Vehicle Make : Land Rover
My contact kept me up the date every day that my vehicle was being worked on. Very reassuring.
8/31/2016
Winifred H. VERIFIED CUSTOMER
Vehicle Make : Honda
I was pleased to see that the repair done on my vehicle was done well and to know that work is good for as long as I own my van. However, the other flaws on my van became more pronounced with needing to be repaired. Your company could ask the customer if they are willing to fix it for a comparable price since you have the veichle in your possession.
8/31/2016
Peaches B. VERIFIED CUSTOMER
Vehicle Make : Honda
They were fast and efficient. They kept me updated on progress of repair.
8/31/2016
Alan S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I appreciate the excellent service…
8/31/2016
Jennifer W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The only issue I had was that a side light was not secured properly and is falling out. I do not want to deal with going all the way back to Columbia otherwise I would go back and make them fix it.
8/30/2016
Alexander F. VERIFIED CUSTOMER
Vehicle Make : Ford
Outstanding experience all around. The entire process was very efficient, and the web link to check on my vehicle's progress is a really nice touch. Also, I really appreciated the cleaning job they did on my car, before I picked it up. Kudos!
8/30/2016
Michael C. VERIFIED CUSTOMER
Vehicle Make : Honda
Tony is one of the reasons that I choose tristate collision. Very courteous and informative. Great Attitude and attention to detail.
Excellent work on my Civic. Again.
8/29/2016
Joseph S. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Love the daily feedback. Was very much appreciated
8/28/2016
Wayne R. VERIFIED CUSTOMER
Vehicle Make : Toyota
My visor suddenly broke immediately following a repair (from a car accident) at your facility. I called about immediately and I was told these things happen, which I find odd because I never use the passenger side visor and it was fine before the service. Your representative told me it would not be covered under insurance or them. I voiced my disappointment, but said to send me a quote because it needed to be repaired. Nothing...I've received no response and no follow up.
8/28/2016
Deborah P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great communication throughout the repair process. Thank you Tony!
8/28/2016
Colleen L. VERIFIED CUSTOMER
Vehicle Make : Ford
Car still not right. Rattle is louder than it was when dropped off. Camera still misaligned. Over spray still on vehicle. Headliner still has handprint. Not satisfied with repairs. Will have UAAA get another shop to correct.