I really appreciate the great customer service. They were so good at keeping me up to date on the progress of my car through emails and phone callss. They were very thorough and that made me feel at ease. I was very very very satisfied with the quality of work and they got me my vehicle back in such a fast time. I hope that I would not have to have any body work done to my car anytime soon but if I do it will definitely be with Tristate. I would definitely recommend your company to anyone needing auto body repair. Thanks for all of your help! A very satisfied customer
9/22/2016
John T. VERIFIED CUSTOMER
Vehicle Make : Toyota
People were helpful, notifications were good, and service was timely.
9/20/2016
Patrick M. VERIFIED CUSTOMER
Vehicle Make : Honda
Constant professional, yet friendly communication was appreciated as well the week and a half early completion date!
9/19/2016
Katherine K. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Tony was great at communicating the daily status of my vehicle. I really appreciated knowing where in the repair process my vehicle was at. Hopefully I never have to come back, but I won't go anywhere else to get repairs!
9/18/2016
Fredric F. VERIFIED CUSTOMER
Vehicle Make : Kia
Phone calls should be answered much quicker. I called 3 times just to schedule an appointment. Almost went somewhere else, but once the car was in the shop it was a great experience.
9/17/2016
Anthony D. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Fast and courteous service.
9/17/2016
Jennylynn V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly & helpful staff
9/16/2016
Jacquelyn E. VERIFIED CUSTOMER
Vehicle Make : Honda
At a time that could have been very stressful, the Tri State team made me feel much more relaxed and confidential about the entire situation.
9/16/2016
Steve C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mike did a greeat job following up and taking care of resolving the issues with my car.
Thanks,
Steve C
9/13/2016
Tonya J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Text message and email updates are great
9/12/2016
George Y. VERIFIED CUSTOMER
Vehicle Make : Ford
Very good and the constant communications was great!
9/12/2016
Federico K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service. Kept me updated theough the whole process and did an excellent job repairing my truck.
9/10/2016
Ruth R. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was pleased with the manner in which I was treated. All the employees involved were very polite, friendly & professional; that includes the Geico & Enterprise people. I think its terrific to be able to have all 3 things handled in one place.
9/10/2016
Jean P. VERIFIED CUSTOMER
Vehicle Make : Toyota
The job was completed but poor quality repair .I complain to both GEICO and MIKE @ TRISTATE.I am not happy with the repair because one side of the bumper latch is not set well and you can see around the lights the amateurism in the job .i was told it was going to be a professionnal job but it is not .
9/9/2016
Hilda N. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great team
9/9/2016
Hannah H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was extremely helpful in making sure I understood next steps and expectations for the whole process. Tony was great, keeping me updated the entire time and answering all of my questions.
9/8/2016
Jaqualin M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Staff showed respect and acted in a professional manner . This pleasant attitude extend a comforting feeling to frustrated customers involved in auto accidents,
Thank you
Jacqueline ****
9/8/2016
Christina M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Loved being kept up to date!
9/7/2016
Kelsey M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Tony **** took great care of me and my Jeep!! Big thanks to Tristate for always making it an easy process.
9/7/2016
Arif J. VERIFIED CUSTOMER
Vehicle Make : Ford
Mike and all your team members are great. This is what service should be like. Happy Customer