You all were kind enough to offer to get my oil changed as part of the service, but did not reset the maintenance message in the car. The service person tried to help me before leaving, but only erased my trip data. Every other aspect of the service was great, except for this small portion.
11/20/2016
Patricia W. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for the efficient service. Everything was quick and easy including the estimate, the drop off, the pick up and the rental car arrangement. I really appreciate Tony keeping me up to date on the progress of the job. I hope not to need a body shop too often but I would definitely use Tristate again!
11/19/2016
Regan F. VERIFIED CUSTOMER
Vehicle Make : BMW
Everything was great!
11/19/2016
John C. VERIFIED CUSTOMER
Vehicle Make : Ford
EXCELLENT PEOPLE AND WORKANSHIP
11/18/2016
Mavis S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone was friendly, respectful, and professional. It was a stress-free experience and I will definitely use Tristate Collision in the future if/as the need arises.
11/18/2016
Dorinda M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent communication throughout the process and a beautiful repair! Thank you!
11/15/2016
Kelley S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
We have worked with your business a few times since moving to Maryland in 2009. Your team is always professional and provides wonderful service. Additionally, your team takes pride in what they do by standing by their work and my family greatly appreciates it. We refer all friends/family to your business.
11/14/2016
Jason F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Well done. Greatly appreciated to have such a thoroughly professional experience.
11/14/2016
Wahseeola E. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I had a very positive experience
The manner in which I was handled was exemplary. I applaud the personal yet professional service of your staff.
.
11/13/2016
Sandan M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent
11/12/2016
Mark C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Always done when promised or early. Really appreciate it
11/12/2016
Gabriele S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I will not go anywhere but Tristate for auto body repair work! Your commitment to excellence and customer service is unparalled!
11/10/2016
Beverly L. VERIFIED CUSTOMER
Vehicle Make : Honda
Yes Tristate did an excellent job in less than expected amount of time. The receptionist Christine was exceptional. Thank you?
11/10/2016
Dawn M. VERIFIED CUSTOMER
Vehicle Make : BMW
Great job and great customer service.
11/9/2016
Willie W. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Very pleased with the work done on my vehicle and the way they kept me informed about the progress. My car was completed sooner than estimated and in great condition.
11/8/2016
Michele K. VERIFIED CUSTOMER
Vehicle Make : Acura
We were pleased with the updates,. It helped me plan my week knowing when my car might be ready.
The only thing that could have been better, is that the trunk could have been ordered new in the first place which would have kept the delays to a minimum.
11/6/2016
James P. VERIFIED CUSTOMER
Vehicle Make : Honda
Than You
JJ
11/6/2016
Kimberly C. VERIFIED CUSTOMER
Vehicle Make : Ford
Tony was absolutely excellent to deal with. His customer service and friendliness made for a great experience. Because of him and the quality of the work performed we will recommend your company to anyone we can.
11/5/2016
Mark J. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Quality control is nonexistent! My Lincoln was not ready the first time.
They forgot to install lower rocker panel.
When I finally got it home, the left front blinker and running light does not work.
Your answer to fix this is bring it back this Monday. I work for a living, this is not convenient. It should have been done the right way first. I have to make great concessions just to drop my car off. My work schedule will not permit this for another 10 days or so! Mark J