I am completely satisfied with the finished product. And it was completed ahead of schedule.
Also the convenience of Enterprise rental care was very nice, too
1/7/2017
Mary M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent communication, great customer service-----and the car looks good. Thanks
1/7/2017
Joseph M. VERIFIED CUSTOMER
Vehicle Make : Ford
Polite employe's Fast service
1/6/2017
Angela M. VERIFIED CUSTOMER
Vehicle Make : Honda
Tony was awesome!! Called and/or emailed me every day to give status updates. Work was beautifully done and completed quickly. Very pleasant experience considering the situation. Hoping I don't need body work in the future, but if I do, I'll definitely be calling upon you.
1/6/2017
Kareem S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Tony was awesome and Tristate has a nice portal thourgh which i got timelt updates. Tony kept calling me to inform changes and kept me well informed.
1/6/2017
Patricia D. VERIFIED CUSTOMER
Vehicle Make : Ford
Tony was very friendly, personable, and professional. The work was completed 2 days ahead of time and looks great. The shared space with Enterprise really helped. I was able to do everything I needed at the same location and in record time. Your front office staff was also very helpful and courteous.
1/5/2017
Jeffrey J. VERIFIED CUSTOMER
Vehicle Make : Ford
Very thorough professional team, from the front office to the appraiser to the technical folks. I was very pleased with the outcome. No one wants to have to use your services but it was a pleasure that when the need arose there was a competent organization to assist. Thank!
1/5/2017
Jason R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Tristate was excellent with their communications and kept me up to date during the repairs. Highly recommended.
Jason Rea
1/4/2017
Ronald B. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service and overall experience both from Teri-state and GEICO!!
1/4/2017
Doreen W. VERIFIED CUSTOMER
Vehicle Make : Ford
Such an awesome staff. Very kind and efficient
12/30/2016
John B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great experience with TriState. We were kept informed throughout the repair process by our onsite GEICO agent, Tommy, and Tristate's rep, Mike. Repair took less time than expected.
When selecting the repair facility, we initially looked for one connected with an auto dealer, because we didn't have a good experience previously with a small repair shop. However, we weren't able to get a timely appointment, so we went with TriState after looking at the many positive reviews. We were happy to find out that TriState is affiliated with Apple Ford. Our repair was done expeditiously and professionally.
Even after we picked up the car, we heard a small rattle in the door. TriState took care of it immediately. Thanks, Tommy and Mike!
12/29/2016
Janice D. VERIFIED CUSTOMER
Vehicle Make : Toyota
My experience was great from the moment I stepped through the door. They listened to my concerns and questions after they assessed the damage. They kept me apprised of every step along the way and were very professional! My car sparkled and looked like the day I bought it! And work was completed a day earlier than expected!
12/24/2016
Cwo Leon. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service all around. thanks
12/24/2016
James K. VERIFIED CUSTOMER
Vehicle Make : Ford
The work was excellent and performed in a very timely manner. The service was the best I have ever experienced in collision repair as Tony **** kept us informed of the progress by both email and phone call. I will definitely use Tristate for any future work.
12/23/2016
Erin R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Tony provides excellent customer service! Jeff and Erin
12/23/2016
Jefferey C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repairs were completed to my satisfaction in a timely manner. Thanks!
12/22/2016
Michelle O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Tony **** was very amiable and professional. I received many status updates from him. My only negative critique of the whole process is that I never received a call from Tristate after filing my claim, and I was told by my insurer that I would.
12/21/2016
James R. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks to Tony for keeping in touch and providing great customer service!
12/20/2016
Monique E. VERIFIED CUSTOMER
Vehicle Make : GMC
Finish looks good. Received it in the time I was quoted. Liked the frequent updates.
12/20/2016
James M. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything was completed quickl and communicated well.