Day to day updates were great and the work was done sooner than expected.
1/21/2017
Jonathan B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Tony was the ultimate professional and kept me informed. My vehicle was even finished before the estimated date of completion.
1/21/2017
Lawrence L. VERIFIED CUSTOMER
Vehicle Make : Toyota
staff was professional and courteous! Mike provided updates via email and phone calls throughout the process!!
finished work was outstanding too!
thanks!!
1/20/2017
Kimberlea A. VERIFIED CUSTOMER
Vehicle Make : Buick
Tony called me every day to update me on the status or answer any questions that I had. This was in addition to the daily email from TriState Collision Center.
This is the third vehicle I've brought to them to fix. They are efficient and have great customer service.
1/19/2017
William C. VERIFIED CUSTOMER
Vehicle Make : Subaru
My issue is with the adjacent enterprise, not with tristate. Send me a feedback form on them and they'll get blasted. I'm VERY angry with the way they handled things
1/18/2017
Kristen B. VERIFIED CUSTOMER
Vehicle Make : Honda
They kept me updat d on the status and finished earlier than expected.
1/18/2017
James H. VERIFIED CUSTOMER
Vehicle Make : Honda
TriState representative Mike **** was cordial and professional, and the work TriState performed on our vehicle seems excellent.
Suggestion: As the work progresses, provide customers with a bit more detail about the status -- such as, "the damaged panel has been removed and we've ordered a replacement." Subsequently, "we've received the new panel and are painting it prior to installation."
Including a digital picture of each stage of the process would be an added benefit for the customer.
Thanks very much to your team for taking good care of our vehicle.
1/18/2017
Gary C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great response and super service.
1/17/2017
Michael S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you, great people and great work.
1/15/2017
Dawn P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jeremy was the best!!! My car was returned earlier than he expected and since we are in a family health crisis this was a great relief!!! Very professional!! Car looks great !!
1/14/2017
Peter M. VERIFIED CUSTOMER
Vehicle Make : BMW
Your work is always first class.
1/14/2017
Kristen R. VERIFIED CUSTOMER
Vehicle Make : Acura
Great job! Mike was very friendly. Live the convenience of the Geico, repair shop and enterprise at the same location. Also liked the email updates. I will recommend your business.
1/13/2017
Lakeysha E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Keep up the great customer service experience!
1/13/2017
Marcia H. VERIFIED CUSTOMER
Vehicle Make : Kia
Communication was great. Anthony emailed and called to update me on the status of my repair work. The work was done quickly and the finished product was great. This is my 4th visit to TriState (none of the accidents were my fault) and I would not hesitate to recommend TriState to my friends.
Marcia
1/12/2017
Heather B. VERIFIED CUSTOMER
Vehicle Make : Honda
Tony is the best- not only does the outside repair look great, but they got most of the spot out on the drivers seat!
1/11/2017
Paul B. VERIFIED CUSTOMER
Vehicle Make : Acura
This is the second time I've had my car repaired by Tristate. You have always done an excellent job and Tony was fabulous! Thanks again.
1/10/2017
Danielle S. VERIFIED CUSTOMER
Vehicle Make : Nissan
I received my car back and after driving it, it's not fully fixed. I tried to call and all the operators were busy like 3 different times
1/10/2017
Robert S. VERIFIED CUSTOMER
Vehicle Make : Honda
Tony **** was excellent to deal with. He ensured my complete satisfaction.