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Real Reviews from VERIFIED CUSTOMERS
Robert P. VERIFIED CUSTOMER
Vehicle Make : Honda
the girls up front and Tony provide excellent customer service!
2/22/2017
Mary B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Team was courteous and professional. Work time exceeded expectations.
2/22/2017
Rachel S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The updates from Tony were much appreciated, and my car looks AMAZING! Thank you guys! -Rachel
2/18/2017
Cheryle O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Rushed to sign and pay prior to insuring that the car drives well and is completely repaired. Unfortunately it's not completely fixed, pulls to the right hard while driving and the back up camera doesn't work now! Called back and will have to return the vehicle for additional repairs. Rental car already turned in so I'll be in the waiting room on this repair.
2/18/2017
Karen J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Communication - daily status phone calls and emails - was excellent. Tony **** was professional and knowledgeable of my car's status and answered all of my questions. I will definitely bring my car to TriState going forward! Thank you!
2/18/2017
Gary P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
We were kept informed on a daily basis as status of our car. Finished job was excellent.
2/17/2017
Karen P. VERIFIED CUSTOMER
Vehicle Make : GMC
Tony provided out standing customer service throughout the entire process. Also very pleased with the quality of work done to my vehicle.
2/16/2017
Paula P. VERIFIED CUSTOMER
Vehicle Make : Toyota
What a team!! The coordinated insurance, car repair and rental under one roof made everything so smooth. Being handed all three contact people in a brochure again made the follow up easy. I appreciated the continual email updates concerning the progress being made on the car.Thanks for making this experience informative and thorough.
2/15/2017
Robert P. VERIFIED CUSTOMER
Vehicle Make : Honda
Tony's frequent communication and quick response to questions made the process far less stressful than it could have been. I really appreciate Tony's customer service.
2/15/2017
Katharine B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Loved having the daily updates! Car looks great!
2/14/2017
****E. VERIFIED CUSTOMER
Vehicle Make : Ford
everything went as planned; good job
2/13/2017
Christine W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Top notch. Tonight kept us in the loop from start to finish. He will continue to have my repeat business.
2/11/2017
Tom N. VERIFIED CUSTOMER
Vehicle Make : Mazda
TriState Auto was absolutely amazing! They fixed my car promptly and I especially loved the daily email updates of my car's repair status and the personal phone calls letting me know how the repairs were coming along. They went out of their way to keep me informed and I am very appreciative of their efforts.
2/11/2017
Eugene G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Tony did a fantastic job across the spectrum -- coordinating repair and keeping me informed.
2/11/2017
Karthik B. VERIFIED CUSTOMER
Vehicle Make : Honda
I was not told about the estimated cost for repairing before my car was worked on. I am never going to refer you to any of my friends. I feel like I was royally cheated. Awful experience. Neither me nor any of my friends are ever going to step again in your store.
2/11/2017
Kandy W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great Job ! The entire staff is amazing.
2/11/2017
Micheal P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Repair looks great- fender looks brand new and Jeremy updated me daily on progress and talked me through the job when I came in. He even offered to replace the film on the bumper if for whatever reason it isn't satisfactory. I thought overall the experience was easy and pain-free, and would recommend to anyone looking for body work.
2/10/2017
Gary P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Tony was great. Kept us informed throughout the repair process.
2/10/2017
Leisa H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Smooth process, very pleased. Thanks!
2/9/2017
David S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repair was fine but very little communication during the 9 days you had my car.
2/9/2017