Tommy was excellent and really on top of things as soon as I got to TRI State to drop off the vehicle for repairs. Damage was assessed quickly and efficiently and Michael was hands on from there... He updated me with cost estimates and expected time required to finish repairs. They were well ahead of schedule with repairs and I'm really happy with the finishing. You guys did great and Michael really emphasized on the warranty for as long as I own the vehicle, it can be taking back.... That gives me a peace of mind and confidence to know that the repairs has been done very well.
3/7/2017
Wes N. VERIFIED CUSTOMER
Vehicle Make : Subaru
From the initial intake process to picking up my vehicle, the entire process was flawless. Also, I was pleasantly surprised that my vehicle was washed and vacuumed when I retrieved it. VERY pleased.
3/4/2017
Steven J. VERIFIED CUSTOMER
Vehicle Make : Honda
Mike **** did an excellent job keeping me informed throughout the entire process.
3/4/2017
Sachin B. VERIFIED CUSTOMER
Vehicle Make : Honda
Anticipated completion date was not met. There were three delays, the last of which I was notified an hour before pickup.
3/4/2017
Jonathan S. VERIFIED CUSTOMER
Vehicle Make : Ford
Tony was wonderful - keeping us informed every step of the way.
3/4/2017
Deepak G. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very satisfied with the customer service they presented.
3/2/2017
John A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Communication was excellent... Repairs were quick.... Service was excellent!
3/2/2017
Brooke A. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
The car looked great other then the paint being off a shade or two.
3/1/2017
Rie H. VERIFIED CUSTOMER
Vehicle Make : Toyota
If someone truly cares about quality work performed on their vehicle, I would highly recommend Tristate Collision Center. I appreciate Mr. ****'s attention to detail where he only accepts highest quality workmanship. Thanks guys for all your hard work!
Tyroid
3/1/2017
Norman L. VERIFIED CUSTOMER
Vehicle Make : Ford
I really enjoyed working with Tony. His daily emails and phone messages updating me on the progress of my car repairs were greatly appreciated! I would not hesitate to recommend Tristate Collision to all of my family and friends. Thanks, Laura
2/28/2017
Kesha F. VERIFIED CUSTOMER
Vehicle Make : Scion
I am thrilled. Just awaiting my replacement hubcaps that will properly fit my car's tires. Thanks.
2/27/2017
Anne M. VERIFIED CUSTOMER
Vehicle Make : Ford
Tony **** was excellent. He either e-mailed me or called me every day to update me on the progress of the repair.
2/27/2017
Dipalben B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I still have sign coming saying presafe function not working. They said they may. Contact Mercedes dealer if they can't fix something but it's not done. I hve to take car one more time. My car has white interior and I have black fingerprints all over there. No cleaned too.
2/25/2017
Leslye R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Tristate was professional from the front desk, to the techs, to the customer contact.
I was frequently updated on the repair. The price was reasonable and the work was phenomenal. I got the car back cleaner than I received it which was a very nice touch. I hope no one needs to have body work done, but if you do, I would definitely recommend Tristate.
2/25/2017
John B. VERIFIED CUSTOMER
Vehicle Make : Nissan
A really great job. Couldn't see the accident damage at all.
2/24/2017
Shayna F. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone I came in contact with was professional and provided excellent customer service. My vehicle repair was completed in one day! Tony was fantastic! I really appreciated that my vehicle was washed and cleaned when I picked it up. This is the second time that I have been to Tri-State Collision and I would never have my vehicle repaired anywhere else. it was also very convenient for me to have Enterptise in the same facility.
2/23/2017
Elizabeth M. VERIFIED CUSTOMER
Vehicle Make : Kia
I'm sure I'm the only person that would complain about my repairs being done ahead of time but I planned my life around a Friday pick up and had to adjust that for a Tues/Wed pick up. Not a huge deal just a small issue.
2/23/2017
**** R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Quick, easy and efficient.
2/23/2017
Candice D. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Was kept informed through the whole process and everyone was so easy to work with. Any questions were answered right away.
2/22/2017
Kenneth R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Please thank Mike **** & Team who worked on my car's restoration.
I picked her up today (02/21/17), well before she was promiised (02/23/17).
Bernadette Rock