I greatly appreciate Tony & tristate keeping me informef on what was goin on , aswell as having my vehicle ready when they said it would be , thank you Tony ...
5/6/2017
Steven B. VERIFIED CUSTOMER
Vehicle Make : Ford
Tony was awesome! Kept us up to date as repairs were made
5/5/2017
Charlotte V. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Great job
5/5/2017
David A. VERIFIED CUSTOMER
Vehicle Make : Nissan
job well done on rear bumper and the people were very nice.
5/5/2017
Teresa K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Tristate staff that interacted with me were professional, efficient and personable. They clearly enjoy their jobs and I enjoyed being their customer.
5/4/2017
Claudia H. VERIFIED CUSTOMER
Vehicle Make : Toyota
This is the second time I brought my car to TriState. I can't say enough about the excellent service I received. Anthony Mandela and his staff were wonderful. I recommend TriState to all my friends.
5/4/2017
Heidi R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Almost everything was wonderful. The only thing I would give a 9 instead of a 10 is communication. I was still getting emails as late as Friday morning that my car would be ready on 12 May. I then got back to work on Monday morning to a phone message that said the car was ready Friday. It was not a big deal as I couldn't have picked up the car Friday anyway. It just was a bit confusing. So a 99.9% instead of a 100%.
5/2/2017
Erin H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Tony was very professional. Tri State kept me up to date with the repairs. Tony was able to complete the work days before schedule and the work looks very good.
5/2/2017
Alan G. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent service and customer relations.
4/30/2017
Stefanie R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Tony was great and gave me daily updates. Car looks terrific. Very professional shop. Thanks a bunch!
4/28/2017
Justin W. VERIFIED CUSTOMER
Vehicle Make : Acura
After picking my car up I drove less than 2 miles and heard rattling. Clearly something was lose and my passenger lock/unlock button was not working when it was before i dropped it off. I came to pick up my car three times and had to leave it due to damages still on the car. You guys had my car for 45 days and insured me three times my car was ready to find out it wasn't. The third time was enough for me. I been to this particular shop twice before and never had this happen. I probably will not be returning to this shop in the future if needed because of this very experience. Need to step it up guys!
4/28/2017
Judith H. VERIFIED CUSTOMER
Vehicle Make : Lexus
All the personnel I dealt with were very professional and they kept me informed of their progress all the time
4/28/2017
Andrew M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Effective and proactive communication. Quality work. Fast turn around.
4/26/2017
Tony C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I liked that they kept me informed on the progress of the repairs and I didn't have to keep calling them wondering.
4/26/2017
Wayne C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Tony did an excellent job communicating the repair process and status. He was very professional and helpful. I appreciate the job well done.
4/25/2017
Gay B. VERIFIED CUSTOMER
Vehicle Make : BMW
The repair is so good it makes the rest of my car look bad.
It was so seemless to drop it off and pick it up. They
even took back my rental car. So easy.
4/25/2017
Maurice F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Job well done
4/23/2017
Louise P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was pleasantly surprised that my car was repaired
in 4 days. Everyone I came in contact with was very helpful and professional.
4/23/2017
Laurie K. VERIFIED CUSTOMER
Vehicle Make : Acura
Tony was great, and the updates through every phase were helpful. However, I do have feedback. First, your company policy, as told to me in the check in, check out, and by Tony is not in writing. I was very surprised though Tony did everything to make it right. This is a reflection on your company, NOT the employees. Second, when I left the center I noticed that my car gave me three messages: check the emissions, check running lights, and check my all wheel drive. How is this possible when it was a minor dent/scratch on the passenger door only? I will now have to take the time to ensure all systems check out. No warning from your staff that items may be triggered. I assume this may be a cause of some interruptions to the electrical system? I expect to be contacted in regard to this.