Tony was great! He kept me up to date daily on the progress of the repairs on my vehicle. Also he got my vehicle back to me in a timely manner. Repairs look great.
Thank you Tony!!!
9/15/2017
Jeffrey M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I really appreciate Tony taking the time to walk me through the whole repair process and answer my questions. thank you!
9/15/2017
Leah D. VERIFIED CUSTOMER
Vehicle Make : Honda
Tony was professional and always kept me in the loop of what was happening with my truck. He was great!
9/15/2017
Carmen R. VERIFIED CUSTOMER
Vehicle Make : Toyota
My 2005 car looked great and I appreciate the extra work you did when you found additional small issues. The constant updates as text were also helpful and saved time.
I'll definitely recommend you.
9/13/2017
Janet K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Communication was excellent. Tony was courteous. Kind & responsive throughout the transaction. It was a pleasure working with him.
9/12/2017
Michael T. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Customer care was Impeccable!!!! Kept me Informed throughout the whole process!! Tony Did Strong work and was an absolute pleasure to work with, he made this frustrating situation a pleasure. If I need any work done to any of my vehicles insurance cover or not I will definitely be utilizing Tri-State!
Thank you so much for the A1 care
Michael Tate
9/9/2017
David M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Tony was very knowledgeable and informative. A real professional.
9/7/2017
Annette P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Mr. Tony kept me informed on the progress of my the progress of the service and it was a pleasure working with them Tri-State and also mr. Tony stated that if I have any concerns to ensure to contact him and I will ensure that I hold mr. Tony today Thank you
9/7/2017
Dawn R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Tony was very friendly, attentive and helpful.
9/2/2017
Marc C. VERIFIED CUSTOMER
Vehicle Make : Ford
The whole experience was so convenient and the service was great. USAA, TriState, and Enterprise were all in synch. Thanks very much to Tony and the team.
9/1/2017
Doris P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Car looks brand new, thanks !
9/1/2017
Chara J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Quick estimate, easy to arrange drop off, was kept constantly apprised of progress, and the excellent work was completed in less time than originally estimated. Customer service is very professional. Understandable that it is a preferred collision repair shop for USAA.
9/1/2017
Sharon C. VERIFIED CUSTOMER
Vehicle Make : Ford
thank you!
8/31/2017
Dwayne P. VERIFIED CUSTOMER
Vehicle Make : Kia
I was impressed with Tristate team work, communication and customer service. It truly was a great experience to have my vehicle repaired by Tristate. Thank you!
8/30/2017
Annemarie F. VERIFIED CUSTOMER
Vehicle Make : GMC
Tony was a pleasure to work with and his daily updates were greatly appreciated. Great customer service.
8/30/2017
Tom M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Did a good job of communicating - Tony was great to work w/.
8/29/2017
Cynthia B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We didn't get out of there til almost closing a few things were wrong. Toni had the shop fix them, but there's a rough spot on the cap that goes against the cab, you can fell the fiberglass tape- that was completely ignored. Driving to where we're staying, my husband noticed the center stop light on the cap blinks with the left turn signal, so there's a wiring problem. And the front seat belts had to be replace, which I believe involves the seats being taken out and put back in-they're loose and rattle over every bump in the road. We live 4 hours away and had the misfortune of having an accident here, trusted the ins adjuster to use your shop. Expected delivery was 8/17- then 8/25. It was almost closing on Friday so I was unable to get it. Came up today and now, most likely will have to leave it again, drive 4 hrs home and do a return trip in the borrowed car again. I have horses, I need my truck. I have exceeded the rental reimbursement. I am not happy, looks like there's grease marks on the seats
8/29/2017
Wendy W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very professional and thorough from beginning to end. Made it very easy with which to do business.
8/29/2017
Calvin T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Tony was excellent on keeping me updated with the status of my vehicle. Great customer service!!