This was the absolute WORST experience I have ever had with an auto-mechanic shop. The receptionists were rude and completely unpolished, the communication was disgraceful on many levels (no proper communication to or with my insurance company, inaccurate status updates about my car, and poor correspondence with my auto rental company, which YOU provided... All problems I had to fix as a client), my car is now slow to start (literally have to press the pedal down ALL the way to get it going and I never had this problem previously), ... I could go on for hours.
I will spend the rest of the week/weekend making sure I write reviews on EVERY website possible. I have six vehicles ranging from a 1998 Audi A4 to 100,000.00 2013 convertible. I will make certain to raise awareness as to how awful this process has been and how terrible the service was. I was surprised in the beginning, only to be severely let down. BBB has already been contacted. What a shame and scam. I am having every service "performed" on my car reviewed at an Audi service center at my own expense to be certain everything was done to standard and with the correct parts. I'm pretty certain this will NOT be the last you hear from me. Take care.
7/31/2013
Kevin N. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I have never worked with a more highly skilled and dedicated group of people than those working at Mikes towing! It was an honor and pleasure and I would recommend them to all my friends and family. Thank you!!!
7/30/2013
Barb M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I had been told you do high quality work and I find it to be sooooo true! Great job and the people were wonderful to deal with. Couldn't ask for more.
7/26/2013
Shane L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Quality and timely service. I will definitely recommend you to family and friends. Great job guys!
7/23/2013
Jamie N. VERIFIED CUSTOMER
Vehicle Make : Jeep
One stop repair with Enterprise right on sight... Loved the daily text updates and everyone was genuinely helpful. Thanks a bunch!!!
7/20/2013
Jerome C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent And Efficient Service
7/19/2013
Yvonne Ann. VERIFIED CUSTOMER
Vehicle Make : Ford
I am amazed at your effiency in getting me in and out so quickly and coordinating everything with Gieco and Enterprise so smoothly. And my new bumper looks beautiful. Thank you, Von Ann Stutler
7/17/2013
Heather H. VERIFIED CUSTOMER
Vehicle Make : Honda
Car looks wonderful, just like brand new. I appreciated that the staff took the time to explain the repairs to me.
7/12/2013
Gilberto G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Awesome . Thank You very much .
7/12/2013
Doris M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Car looked perfect after Work done
Great service!
7/9/2013
Anna N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Beautiful work!!! It's like a new car. Looks better than it did before the accident. Will recommend you highly.
7/9/2013
Eric R. VERIFIED CUSTOMER
Vehicle Make : Dodge
The vehicle had to be returned for four separate issues. I'm hoping that they will fix it properly this time.
7/5/2013
Dan R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Appreciated the personal attention received from
Mike -the owner.
Attention to detail and perfection was mmuch appreciated
Very satisfied
7/3/2013
Kellie K. VERIFIED CUSTOMER
Vehicle Make : Honda
Although it took a longer time than I had expected, I thought that they did an exceptional job.
7/3/2013
Trese S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
So far so good! Very pleasant sevice. We may need to come in for one small touch up. Very satisfied. Would recommend.
6/30/2013
**** R. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent and on going communication. Apeedy repair. Easy access made to car rental. Very friendly staff.
6/29/2013
Laura F. VERIFIED CUSTOMER
Vehicle Make : Subaru
You guys were great!!!! And car is happy to be home and well again . Thank you very much