Easy way to take care of an accident claim- drive in - get car inspected- drive out with rental car - drive back - drop off rental - drive out with repaired car - smooth and easy
2/8/2016
Howard M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Mike and staff
The job was exceptional. My Dad and brother were in the automotive business for over 50 years, so I know good auto repair and body work. The cost was reasonable, the time it took to repair was on target and the technology and daily communications were greatly appreciated. All aspects of the operation were very impressive.
Keep doing what you're doing.
Howard M
2/7/2016
Theresa M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great job as usual
2/7/2016
Peter L. VERIFIED CUSTOMER
Vehicle Make : Lexus
You Kept us well informed on status of the vehicle during the repair process. Quality of work is excellent and you always exceed our expectations.
2/6/2016
Jaime N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Nice job g I like it thank you
2/6/2016
Jonas S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Thank you all for a great job!!!
2/6/2016
Robert A. VERIFIED CUSTOMER
Vehicle Make : Volvo
So easy. Love the steady communications.
2/5/2016
Roxanne P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Beautiful job guys! Thanks so much Mike, you're truly the best! See you soon ????
2/4/2016
Norma D. VERIFIED CUSTOMER
Vehicle Make : Acura
I'm very satisfied with the service quick and nice work done on my car thank you guys
2/3/2016
Ellen B. VERIFIED CUSTOMER
Vehicle Make : Audi
I loved Mike and everything he did for me. My car came out beautiful and he took really good care of me.
The woman at the desk (I believe the wife) came across as rude and combative both times I dealt with her.
If Mike weren't so terrific and I didn't have a friend who works there I wouldn't go back because of the interactions I had with her.
1/30/2016
Robert A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mike's did an excellent job on my cars repair.
1/29/2016
David D. VERIFIED CUSTOMER
Vehicle Make : BMW
Very happy with the service provided and will recommend the business to friends.
1/29/2016
Regan W. VERIFIED CUSTOMER
Vehicle Make : Audi
The text messages I received indicated that the car would be ready on a given date. When I called on that date I was met with a somewhat snappy reply that "I should wait till they call and not contact them!!!".
I understand that there can be delays for a number of reasons, however there is no reason to be snip pity if a customer calls on the date that they were told the car would be ready to inquire.
I called only once after the indicated time on the given date.
I think you need to train your staff to be nicer if a customer calls to inquire about when to pick up a car. Especially when they had gotten no less than 4 texts indicating that date with specific time. No one had bothered to contact me that there would be a delay. I took the afternoon off so that I could be in Danbury to pick up the car. I work in New Haven
Regan W
1/28/2016
Barbara C. VERIFIED CUSTOMER
Vehicle Make : Acura
Great service, that's all I have to say.
1/23/2016
Samantha O. VERIFIED CUSTOMER
Vehicle Make : Audi
Thanks very much! A great experience and we appreciate your quality of work and your ability to repair the Audi within a few days. Paul Ohrem
1/23/2016
Elissa J. VERIFIED CUSTOMER
Vehicle Make : Honda
This is the second time the GEICO and Mike's collision team have done work for me. The car looks like new and the teamwork is seamless which really helps during a stressful time. This is how it SHOULD be but rarely is. Good job and thank you.
1/22/2016
Deborah D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank you for making it so easy!!
1/22/2016
William B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Quickly and well done. Staff was courteous, kind, helpful, and professional. Great job!
1/21/2016
Mario And. VERIFIED CUSTOMER
Vehicle Make : Subaru
Easy to work your company thank you for a great job