Julie is excellent very pleasant n professional explains in details kept me informed daily which was very nice would highly recommend Black Hills Auto Body n Repair to anyone I meet. Thank you for taking good care of me and my old Car!
Pam R
8/3/2017
Roger B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was receiving update texts almost daily -not every day as requested but that's okay, it was close enough. The texts kept saying my car was on track to be finished May 22nd, at 4:54pm. The text even on morning of May 22nd said this.
I didn't luckily, plan to pick it up at that time because it turns out it wasn't ready.
I HAD made plans to pick it up the next day on May 23rd and was on my way to pick it up around 10am, when I wondered why I hadn't received a call or a text telling me the car was finished the day before. SoI called in, got to talk with Matt (who is great and I appreciate him), but he THEN told me it was going to be not ready till end of that day I called.
So basically the texting system failed or stopped
and didn't let me know my car was being delayed.
And it's a long way to pick up the car,
SoI think I shouldn't trust your texting system now
And wish we'd been informed of the delay.
Thank you.
5/24/2017
Albert M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The very BEST. You can not detect where my car was damaged. The people at this place of business are so nice and very efficient.
4/26/2017
Anne Marie. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent customer service-efficient and friendly.
4/25/2017
John B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Better than you better than I would have expected thank you so very much
12/2/2016
Kerrie B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent customer service! High quality results! I'm very satisfied with the experience.
10/20/2016
Linnea H. VERIFIED CUSTOMER
Vehicle Make : Dodge
nice job on our truck
9/22/2016
Randall M. VERIFIED CUSTOMER
Vehicle Make : Toyota
prompt, courteous,professional staff and repairs that were exactly what we asked for--A+ service at Black Hills
thank you
Randall M
8/24/2016
Linda C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I love the work that was done on my car! I didn't except to have it cleaned too. I was so happy when I picked her up! :)
8/21/2016
Loren S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Sooooo. Much better than ABC that I used a few years ago!! Had heard good things about black hills and was really happy when you ins said I could come to you. Julie is the greatest very very attentive. Thank you everyone
8/20/2016
Novie T. VERIFIED CUSTOMER
Vehicle Make : Subaru
Julie is phenomenal and went above and beyond!
I am always beyond pleased with any service done by your company- I recommend you to everyone I know for your fantastic service, honesty and great work. Love you guys!
8/19/2016
Stuart P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks Julie!!
6/29/2016
Christopher V. VERIFIED CUSTOMER
Vehicle Make : Nissan
The job was done in a timely manner. The guys in the shop did a great job
6/21/2016
Casey A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great work
6/9/2016
Kathleen C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Very pleasant people. Great customer service experience.
6/9/2016
Kevin J. VERIFIED CUSTOMER
Vehicle Make : Dodge
Responsive service, good quality
6/6/2016
**** H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Wonderful job. Keep up the good work!
5/26/2016
Raul M. VERIFIED CUSTOMER
Vehicle Make : Jeep
You guys have always done a great job on my cars and you guys are very friendly and you do a great job keeping us updated
4/28/2016
Ann W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Very friendly and knowledgeable staff on the phone and in person. I appreciated the updates while my car was being repaired and all the customer service. Thanks so much!