This is the second car we have fixed with this specific location this summer. Both times our car was involved in a rear ended accident (damage in the back of both vehicles). We are 100% satisfied with both of our experiences. Everyone was easy to communicate with and they were very knowledgeable. And to top it all off our vehicles where finished ahead of schedule. We will makes sure to recommend you establishment to anyone needing repairs.
8/12/2017
James M. VERIFIED CUSTOMER
Vehicle Make : Honda
Steven was very helpful and professional. He gets a 10. Only one I dealt with.
8/11/2017
Edmund L. VERIFIED CUSTOMER
Vehicle Make : Mazda
I received outstanding service from the moment I walked in until I picked up the car AHEAD OF SCHEDULE. I've been insured by USAA for 44 years and trust them to only choose superior body shops for those rare instances where we need service. They should be proud of Carstar and Carstar should be proud of its staff.
7/15/2017
Brittney L. VERIFIED CUSTOMER
Vehicle Make : Honda
Joe was absolutely wonderful and kept us in the loop on repairs. Every occasion that we came into the shop we left feeling confident our vehicle was in capable hands. The repairs were finished ahead of time and our vehicle looks as it did the day we drove it off the dealers lot. Compliments to the mechanics for their excellent work as well. Overall an incredible experience and highly recommend Carstar.
7/15/2017
Robert D. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service great job. Celebrating 60 years with USAA!
7/15/2017
William M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great work! Finished early!
7/6/2017
Kristofer B. VERIFIED CUSTOMER
Vehicle Make : Ford
Mr. Bowers was a real help. Took the time to explain everything I had questions about.
6/22/2017
Ashley J. VERIFIED CUSTOMER
Vehicle Make : Jeep
Fast service, quick pick up, easy to understand process. Wonderful interaction with the staff and they were very accommodating as well. I would definitely come back here again if I have any problems.
6/9/2017
Elaine H. VERIFIED CUSTOMER
Vehicle Make : Buick
Good Job
5/26/2017
Joshua K. VERIFIED CUSTOMER
Vehicle Make : BMW
Amazing customer service! Quality work!
5/20/2017
Patrick K. VERIFIED CUSTOMER
Vehicle Make : GMC
Jerry was exceptional! He made me feel like a family member not just another customer. His customer service and kindness were well appreciated and absolutely amazing. My car was finished on time and looked brand new, but I have to say what stood out most to me was the way Jerry treats his customers. I witnessed him be very kind to every one that walked in the door. If I ever need collision repair again I will be using this location and recommending it to others because of Jerry.
5/13/2017
Eileen H. VERIFIED CUSTOMER
Vehicle Make : BMW
Great service
5/13/2017
Matthew P. VERIFIED CUSTOMER
Vehicle Make : BMW
They did a great job repairing my car.
5/6/2017
Sameara S. VERIFIED CUSTOMER
Vehicle Make : Subaru
I like the text messages and that they kept me up to date on everything
4/27/2017
Milton M. VERIFIED CUSTOMER
Vehicle Make : Toyota
These guys are the best!
4/23/2017
Christopher D. VERIFIED CUSTOMER
Vehicle Make : Honda
They were very informative and timely information was helpful
4/19/2017
Randell J. VERIFIED CUSTOMER
Vehicle Make : Fiat
Quick and painless also did a wonderful job
4/4/2017
Francisco P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Bumper looked great
3/31/2017
Blaine D. VERIFIED CUSTOMER
Vehicle Make : Honda
Friendly, fast, and efficient service! They were able to see me the same day of my collision. I was updated every step of the way during the repair. I would highly recommend Carstar Hi-Tech Collision! I'm so glad I decided to go there for what I needed.