I like how the end result came out on my Camry but took 3 months to get it done would have been nice if they gave me a rental after there first due date that they told me it would of be done
9/12/2018
Cheryl H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The entire experience was very easy. What I really like is the way my service technician(Robert) kept me posted during the repair process .
8/7/2018
Julie M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional
7/21/2018
Frank R. VERIFIED CUSTOMER
Vehicle Make : Toyota
The representative that helped me was very friendly and kept me informed along the entire process
7/19/2018
Giro D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Due date was moved back without providing an update.
I had mentioned an issue with the vehicle at drop off and was told it was repaired but it was not
6/13/2018
Veronica R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent customer service and car service
Highly recommend Penske Toyota of Downey
5/24/2018
**** L. VERIFIED CUSTOMER
Vehicle Make : Scion
Friendly and professional staff. Everyone treated me with respect. I loved the text messages about how the car service was coming along! It was a relief that I can get a shuttle ride to pick up my car.
5/17/2018
Franco L. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks.
5/10/2018
Keri H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had a little problem with the person who was taking care of the truck. But once I got Donna involved everything was great.
4/5/2018
Kimberly Ann. VERIFIED CUSTOMER
Vehicle Make : Honda
They really helped me to fix my car and friendly employee. Highly recommend
3/31/2018
Jeffrey H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everything went great. Penske collision center kept us informed on all the steps of the process. This was above and beyond for us since we are out of state.
8/30/2016
Danielle W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great job
5/18/2016
Hector L. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service was great!! Would recommend to friends.
4/22/2016
Fernando B. VERIFIED CUSTOMER
Vehicle Make : Honda
el. Trabajo. Fue. Desastroso. Y. Tomo. De. 7. Dias. A. 17
3/29/2016
Josericardo P. VERIFIED CUSTOMER
Vehicle Make : Toyota
100% satisfied thanks
3/22/2016
Andrew A. VERIFIED CUSTOMER
Vehicle Make : BMW
Job well done very professional and I was charged a lot less from my original estimate for the extra work on the front fender. Very honest shop. Thank you
3/10/2016
Amy L. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service! Staff kept us updated and were very courteous and knowledgeable. Repair was performed in a very reasonable amount of time. No hassle experience. Thank you!
10/1/2015
Eduardo M. VERIFIED CUSTOMER
Vehicle Make : Volvo
Great customer service, and communication, pleasant and ftiendly. Very good with updates.