Excellent and responsive customer service. Kept me informed of every update during the repair process. Very happy with the workmanship involved in repairing my Tesla. Highly recommend the Hightstown team!
11/20/2022
Gail L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer experience!
10/29/2022
Theodore J. VERIFIED CUSTOMER
Vehicle Make : Vehicle
New liftgate was not in shop despite being told all parts were in. To be fair, Tesla informed shop part was on the way when it apparently wasn't. Contact (I think it was Jim) was very apologetic and agreed to defray some of my out-of-pocket expense. Nonetheless, extensive delays resulted in me agreeing to have existing liftgate repaired rather than wait for the new part. Job was done well and looks very good. However, after settling up, I was called a couple of days later and informed that due to a higher labor rate that another $1347 was owed. I should've been informed at the outset so ultimately that coupled with the unnecessary delays is the reason for my dissatisfaction.
10/27/2022
Tom V. VERIFIED CUSTOMER
Vehicle Make : Dodge
Polite, receptive to scheduling questions, and explained every step of the process.
10/23/2022
Sambabu C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service, promptly & friendly customer service
9/23/2022
Susan S. VERIFIED CUSTOMER
Vehicle Make : Subaru
They are always more than thorough and keep you informed every step of the way.
9/19/2022
Reddeppa P. VERIFIED CUSTOMER
Vehicle Make : Vehicle
All the work was done well and to my satisfaction.
9/18/2022
Jane L. VERIFIED CUSTOMER
Vehicle Make : Honda
I have had very unfortunate experiences with auto body repair shops in the past. But my experience with Carstar Champion Collision was the exact opposite. A very reasonable estimate for the repair, with no attempt to do a bait and switch by suddenly “finding” something additional that will need to be repaired, only after my car has been dismantled. As a plus, the owner and staff were exceptionally courteous. I certainly recommend doing business with this company.
8/29/2022
Myron D. VERIFIED CUSTOMER
Vehicle Make : Mazda
The repair went smoothly and the car looks great! The staff was very friendly & very friendly.
Thank you!
8/24/2022
**** S. VERIFIED CUSTOMER
Vehicle Make : Toyota
As always, Carstar did a wonderful job!!
8/14/2022
Joe L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent communication and work.
7/31/2022
Patricia N. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The continuous updates were very helpful.
The car was completed ahead of schedule.
The staff were very friendly.
It made a bad experience easier.
7/13/2022
Christopher M. VERIFIED CUSTOMER
Vehicle Make : Mazda
It was amazing how they cared for me by asking me first if I was ok. That was beautiful to me. Thank you guys, you guys were awesome!