I thought the whole process was very well handled and will use you again. I liked the email updates but thought that having the phone call updates in addition to the emails was redundant and overkill. I appreciate the convenience of being able to drop off car and get estimate at your Pasadena satellite location and the fact that you could deliver my car back to my house when it was fixed without having to come down to pick up.
Thanks again.
2/4/2016
Phillip D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Work was great, we were kept aware of what was happening and we are extremely satisfied! Andrew was outstanding! Thank you
2/4/2016
Jeremy W. VERIFIED CUSTOMER
Vehicle Make : Honda
The regular updates through phone calls and text were great. Finishing before schedule was awesome. And the overall quality of work, cleaning of the car, and customer relations were top notch.
1/30/2016
Laura R. VERIFIED CUSTOMER
Vehicle Make : Honda
From my first contact with Bryan Lee at the Pasadena office to the service provided by Jerry Mata and his team at the Alhambra branch I had a great experience. Bryan made a special effort to accommodate my schedule and Jerry provided excellent service. He was friendly, professional and made sure I was satisfied with each step of the process. He kept me updated with every change and progress of the repair. My car was beautifully repaired and washed. Thank you.
1/28/2016
Joyce C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service. Car done before anticipated date.
1/28/2016
Aida H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Thanks for Mr. ****'s help for my claim and the fast repair services. Staff are wonderful!
1/23/2016
Sarah F. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was great except dropping off the car. The lady in the office that was helping didn't seem to know we were scheduled to drop off and it took way longer to get done than expected (over 20 min), which we felt could have been much quicker. Besides that, the mechanic was great and we appreciated the frequent updates!
1/23/2016
Angela G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Process from beginning to end far exceeded my expectations
1/23/2016
Sophia M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for a very professional service from greeting customer to repairing the car to the personal care of calling me to provide status update.
1/22/2016
Linda J. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was terrific!
1/21/2016
Michael Z. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service! Andrew was great. Kept me informed as to the progress throughout the whole process.
1/21/2016
Francisco D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent service
1/21/2016
Michael W. VERIFIED CUSTOMER
Vehicle Make : Toyota
This was my first time going to your body shop. I am very pleased with the service I received. I appreciated the constant text updates. You delivered my car ahead of schedule. And you even touched up a few areas of my car that were unrelated to the accident. My car looks fantastic now. Thanks again.
1/19/2016
Jesse R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Was not satisfied with your shop
1/15/2016
Robert W. VERIFIED CUSTOMER
Vehicle Make : Honda
Best service I've received. Martin was wonderful
1/15/2016
Jonathan L. VERIFIED CUSTOMER
Vehicle Make : Honda
Gerry and the crew of the Sender's Collision Center are amazing. I have several problems with my car and Gerry always there for you prompt and on time... I'm glad I have found an honest body shop to go to. Thank you Gerry and crews...for all you have done, Jonathan L
1/9/2016
Debra I. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone I had the pleasure of doing business with has given legendary service.
1/9/2016
Agustin G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was treated extremely well by all employees and specially Martin. Job well done. Thank you.
1/9/2016
Marti Ann. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thank you for getting this job done so quickly and well. This Jeep Was my reward for years of hard work and appreciate the care you put into the job and presenting it back to me in all its beauty!
1/1/2016
Tim T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The work on my car seemed rushed and was not inspected properly before returning the vehicle to me. My left side mirror was damaged as well as a tray for my interior was missing. The information regarding my damaged mirror were incorrect and misleading. I am very unsatisfied with the care of my car provided at Seidners. I have more information of my complaints to be heard by an upper managagement supervisor of Seidners.