I was in a horrific accident back on August 30, 2006. My car was taken to Springmall Auto Body, which was bought out by Caliber Collision.
Over the years, one of the side running boards/molding clips broke, and a portion was detached from my car.
I took my car in on September 19, 2017, over 11 years later, and they treated me as if I was a long lost friend, taking my car in immediately and making the necessary repairs, all within about 10 minutes of arriving.
The gentleman who handled my needs was Mark Daiuto. Mark was extremely friendly, kind, knowledgeable, and overall, one of the best customer service representatives I have EVER met, and I mean EVER!
If you ever need auto body repairs, no matter how small or how large, I highly recommend Caliber Collision of Springfield.