Whenever I have a car accident (unfortunately) I always go to CARSTAR. Whenever someone I know gets into a car accident, I tell them to go to CARSTAR. It is a great and professional establishment that understands the entire complicated process of dealing with getting your car fixed after a serious or even minor accident. I can just drop off my car and they talk to my insurance and I don't have to worry about a thing. With this current accident, I was working two full time jobs and they made the entire process easy and worry free for me. Shawna was excellent with dealing with my accident, paperwork and giving me updates. I also really like the text alerts while my car was getting worked on. Then entire team is very polite and friendly and made me feel like part of the CARSTAR family. My car looks brand new and I couldn't be happier with the end result. Thank you to everyone for working extra hard on my vehicle and making it look brand new!
10/22/2016
Linda S. VERIFIED CUSTOMER
Vehicle Make : Honda
Just keep doing what you're doing. Your work is outstanding, the coustomer service is the best. Lastly, I feel like I get my money's worth every time I do business with your shop. Thank you.
10/13/2016
Deborah S. VERIFIED CUSTOMER
Vehicle Make : Dodge
I liked the text updates.
10/8/2016
Andrea &. VERIFIED CUSTOMER
Vehicle Make : Dodge
Always the best. Thanks!
10/6/2016
Leah K. VERIFIED CUSTOMER
Vehicle Make : Ford
I couldn't be more grateful for such fantastic customer service, and the fact that the team at CARSTAR made the insurance claim process completely painless. You all went above and beyond. Thank you.
10/4/2016
Delores W. VERIFIED CUSTOMER
Vehicle Make : Honda
Yes very.
9/24/2016
Kerry L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Friendly and helpful
9/22/2016
Randy K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Sorry our truck was such a bear to work on but thank you for your persistence and hard work and getting the truck finished. Everything looks great. Job well done.
9/16/2016
Tom B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
They were very nice and the job was done sooner than expected
8/31/2016
Art P. VERIFIED CUSTOMER
Vehicle Make : GMC
The repairs look great. My entire vehicle was cleaned inside and outside.
8/26/2016
Mitchell A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job and loved text message updates!!
8/25/2016
Connor M. VERIFIED CUSTOMER
Vehicle Make : Scion
Jason did a great job dealing with everything. Very glad I took my car here! Won't ever take it anywhere else in the future! Also car was clean when I got it back. Definitely will be recommended to friends
8/24/2016
Jennifer F. VERIFIED CUSTOMER
Vehicle Make : GMC
The team in liberty is so upfront and friendly. You know whats going on at all times
8/23/2016
Jodee F. VERIFIED CUSTOMER
Vehicle Make : Kia
Made appt. for my convrnirnce. Kept me apprised of status of repair. On the spot estimate - right on the money. WicklundsMy favorite car repair center
8/22/2016
Curt W. VERIFIED CUSTOMER
Vehicle Make : Buick
I do not believe Wicklands was very serious in completing the the job on time. I do believe I was misled on several occasions. Honesty to my questions about the timing of completion was lacking. I have been treated fairly at Wiclunds on previous on previous experiences. This was not one of them.
Curt W
8/20/2016
Gilbert (duke). VERIFIED CUSTOMER
Vehicle Make : Honda
Blinker still doesn't work, so I have to take my vehicle back. Not sure if window operates either (auto).
8/17/2016
Michael S. VERIFIED CUSTOMER
Vehicle Make : Scion
My previous accident i took my vehicle into carstar. They did a fantastic job! I got my car back within the same week i took it in, and to top it off, my car was cleaned and waxed for me. Unfortunatley, i was quite dissapointed by my service this time. It took them almost a whole month to fix my car. Granite, i understand they had told me the reason why it took so long was because they kept finding new things to fix. I dont mind having to wait if my car is going to be 100% fixed, but at least update me. That is what i was most dissapointed about. I had to call several times on my own personal time to find out when my car would be done. Almost everytime i was told they would call me back and I would never recieve a call. It wasn't until i had to get fussy and say i need to talk to someone now is when they knew i was serious. I finally got my car, and the first thing i noticed was my car interiror. It smelled like straight mechanic shop, and was left dirty. Not what i was expecting since my last visit with wicklund was nice and they cleaned my car for me. Overall, im quite dissapointed. They did everything i needed for my car, but honestly customer service matters and it was not present.
8/8/2016
Stephanie J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great customer service! I would recommend anyone!
8/5/2016
Lisa D. VERIFIED CUSTOMER
Vehicle Make : Ford
The door lock worked when we dropped off the vehicle and now it doesn't, I was told she would call the insurance company and see if they would pay for it, but that sometimes those sensors just go out and it just happened to to do that while your company was working on the door. I am not happy with that answer! If it worked when I dropped the vehicle off, it should work when I pick it up!