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Real Reviews from VERIFIED CUSTOMERS
Jeffrey B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Honest, reliable, and they kept us informed throughout the repair. Thanks!
7/20/2017
Jang Geun. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am completely satisfied with your service. And I really thank Cesar Franco for his help and kindness. I appreciate all workers' labor to repair my car even in this hot weather. Car wash and vacuum also make me so happy.
7/13/2017
Sheila N. VERIFIED CUSTOMER
Vehicle Make : Honda
First contact through pick up day today I have been completely impressed with how you all made this accident bearable. All staff were professional yet friendly. The repair estimates and work was explained and coordinated with my insurer, including the car rental. I thank you all.
6/29/2017
Jose M. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job, the job wasn't finished all the way, great effort though, thank you guys!
6/26/2017
Wanda W. VERIFIED CUSTOMER
Vehicle Make : Honda
You guys are the Greatest. Wouldn't take my car anywhere else. Thanks everyone
6/17/2017
Rick E. VERIFIED CUSTOMER
Vehicle Make : Honda
They did excellent work and were only delayed due to parts issues. Roy was great to deal with.
6/15/2017
Stanley M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Keep up the good work / service.
6/3/2017
**** M. VERIFIED CUSTOMER
Vehicle Make : Dodge
All work done I believe was exceptional except the gap where the passenger side front fender meets the front fairing. Other than that the rest of the work is excellent.
5/22/2017
Sarah G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for your great customer service and quality work.
5/17/2017
Jaime L. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent follow up. Car was cleaned and it looked like new. Thanks!
4/25/2017
Deborah J. VERIFIED CUSTOMER
Vehicle Make : Lexus
My experience with CARSTAR Eric's was GREAT! They are so fair and honest with their charges. Because the part to repair my SUV came painted they lowered my bill by the amount necessary to paint it. Roy was extremely helpful when it came to costs knowing that I had to pay for this repair myself rather than putting through an insurance claim. I will only use CARSTAR Eric's and will recommend them to family and friends!!!!
4/5/2017
Oscar A. VERIFIED CUSTOMER
Vehicle Make : BMW
The staff was friendly, professional and efficient. The repairs were done in a timely manner. The repair to the vehicle is seamless and they even detailed the car before returning it, which was a nice touch. They made this a great experience and I would recommend your shop to anyone.
4/4/2017
Hana C. VERIFIED CUSTOMER
Vehicle Make : Dodge
My body work looked flawless and they went above and beyond with cleaning and detailing inside and out. Car was done a day earlier than expected
3/31/2017
Kathleen T. VERIFIED CUSTOMER
Vehicle Make : Toyota
I sure like Roy. He is a nice person to work with.
3/11/2017
Charles W. VERIFIED CUSTOMER
Vehicle Make : Kia
I can't express how impressed I am with my CARSTAR Eric experience!! Thank you for making this process as easy as possible. The emails and checkup calls were great! THANK YOU!
2/18/2017
Deborah J. VERIFIED CUSTOMER
Vehicle Make : Lexus
Beginning with Lucy, my experience with Carstar was great!!! Her wonderful and helpful voice was just what I needed when I damaged my Lexus. Then I walked through the front door and Roy knew who I was and was very willing to help me with my car. He took care of all the paperwork and had everything organized before the rental car people picked me up. He emailed me to give me updates on the progress of the repair work and notified me when the car was ready. Because of Roy, the whole experience was stress free! When I arrived to pick up my car, it was ready and Roy explained everything that was done. All I had to do is hand over the rental car keys and be on my way. I will certainly recommend Carstar to anyone who needs a repair. Very satisfied with Carstar!!!
2/3/2017
Jeremy S. VERIFIED CUSTOMER
Vehicle Make : Dodge
There was a couple of problems with the car at first. However it was taken care of in a fast professional manner. It doesn't matter to me that there was a problem,it matters how it was fixed. We are all human,and we all make mistakes. I will not hesitate to bring my vehicle to Erik's in the future. Thank you to your team.
1/28/2017
Frank U. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great work and very knowledgeable staff. Roy is awesome!
6/15/2016
David J. VERIFIED CUSTOMER
Vehicle Make : Honda
Fast, expert service!
3/18/2016
Priya G. VERIFIED CUSTOMER
Vehicle Make : Honda
Job well done.
3/15/2016