you were fast and the car looks great--I also appreciate your keeping me informed about the progress
4/10/2016
Robert V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very friendly employees, answered my questions & car ready **** day early.
4/9/2016
Maria D. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
The service was great!! Thank you!!
4/7/2016
Andy C. VERIFIED CUSTOMER
Vehicle Make : Ford
Molding paint needs to be redone.
Was promised car on Wednesday. When I called at 2:30 about when it would be ready, I was told the paint needed to be redone and would not be ready as promised. Got text late on Thursday that pickup time was 4:58. We came on Friday morning and it still wasn't ready.
4/5/2016
Arthur H. VERIFIED CUSTOMER
Vehicle Make : Honda
Awesome seemless transition with carstar and hertz.i had very little downtime with my car. The wax job on the rapired parts and semi detail job was not expected. Overall nice job
3/29/2016
Tiffany G. VERIFIED CUSTOMER
Vehicle Make : Toyota
The only bad experience I had was with the secretary. She was taking a personal call while me and another customer were waiting for assistance. She never acknowledged us until we told her something. Very unprofessional.
3/24/2016
Travis M. VERIFIED CUSTOMER
Vehicle Make : Toyota
2nd time getting work done with y'all! Great job all around.
3/16/2016
Tiffany M. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent customer service!!!
3/6/2016
Debra V. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very excellent service...Jose and Lexy Solano were very efficient
3/4/2016
Joel A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
When I picked up my VW the quoted amount in writing increased by over 150.00. In addition, the air bag light was on and I had to return to the facility for
A technician to reprogram the computer. It was unfortunate that the VW was released with the light on.
3/4/2016
Jose R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I have used Carstar before and am satisfied with their work. My first choice.
2/26/2016
Brenda Z. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I can trust Kelly CARSTAR with my vehicles because they are excellent at what they do and they are honest with their prices. I can always count on them to be consistently amazing!
2/25/2016
Shakir R. VERIFIED CUSTOMER
Vehicle Make : Nissan
None
2/24/2016
Raymond T. VERIFIED CUSTOMER
Vehicle Make : Dodge
If there is a deductable, let the owner know ahead of time. There was no deductable on mine, but I had to wait 20 minutes to get that cleared. I thought all had been taken care of. I would have gotten that cleared with insurance abead of time so I wouldn't have been held up.
2/20/2016
Edward H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job-looks good!
2/17/2016
Julian R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Always called or sent text or both to keep you abreast of the progress on your car. Very polite. Excellent work. Jse was who took very good care if us. Took my wife to get rental.I would highly recommend them.
1/26/2016
Mary R. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Repairs were done quickly and great work. Manager Diego was very helpful also.