Lisa was excellent to work with, updates frequently and the quality of work was great and all of the staff was very courteous and polite and will come back here and refer my friends as well. Thank you very much, John
5/25/2018
Nicholas H. VERIFIED CUSTOMER
Vehicle Make : Ford
Seemless
5/12/2018
Suzanne E. VERIFIED CUSTOMER
Vehicle Make : Honda
Good customer service all around. I liked getting the updates and the personal call when the car was done.
5/12/2018
Joe H. VERIFIED CUSTOMER
Vehicle Make : Subaru
****,... And only **** complaint. The glass installers left fingerprints and poorly erased cleaning swirls that honestly, really only stood out when compared with the EXCELLENT job that everyone at Mike's did with the work itself and the outstanding cleanup.
Not complaining, but you wanted my feedback so there it is.
All in all I'm a very satisfied customer and would gladly bring future work your way.
Thanx, Joe H
5/12/2018
Carolyn C. VERIFIED CUSTOMER
Vehicle Make : Honda
Great work!
5/11/2018
Michael M. VERIFIED CUSTOMER
Vehicle Make : Honda
Generally I would prefer to avoid auto body shops. If the need ever arises again Mike’s is the place I will go. They were courteous, efficient, professional and knowledgeable. Can’t recommend them highly enough.
5/11/2018
Hitesh D. VERIFIED CUSTOMER
Vehicle Make : Mazda
Dusty under hood - engine compartment. Otherwise job seems fine.
5/8/2018
Steven S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great job. Appreciate the communication.
5/2/2018
Mary S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Mary was fantastic. Went above and beyond. Very happy with outcome
5/1/2018
Stephen C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Lisa was great to work with, very patient and knowledgeable. I felt that Lisa and the repair team did an excellent job. Thank you!!!
4/25/2018
Lauren R. VERIFIED CUSTOMER
Vehicle Make : Lexus
You guys ROCK!!!!!!!!
4/25/2018
Suzanne B. VERIFIED CUSTOMER
Vehicle Make : Ford
Mary and the entire staff were fantastic!
4/21/2018
Kathy F. VERIFIED CUSTOMER
Vehicle Make : Lexus
Well done! Great customer service and great job repair!
4/14/2018
Todd H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Mike’s always does a great job.
4/8/2018
Nadine H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Repair and service were all well executed. I appreciated the updates on timing.
4/7/2018
Kathleen &. VERIFIED CUSTOMER
Vehicle Make : Acura
Very good overall. Good communication and timely completion.
4/5/2018
Carrie W. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Lisa was fantastic to work with! Great communication and made things very easy! Car looks great too! Thank you!!
3/29/2018
Nkem N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Despite texting feature updates were uneven. And three days for an alignment is excessive.
3/29/2018
Sherilyn S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
From start to finish I was so very pleased starting at the front desk. Mary Medicus in Lafayette was very professional and I felt really cared about my repair and the time line she proposed.
I’ve been to other auto body shops in the east bay and this is by far the best!!!
3/29/2018
Steve W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very impressed with the craftsmenship done on my car especially the paint job there was no sign of any overspray.