Liked text message updates. Liked Enterprise pick up and drop off. Everyone was pleasant and professional.
9/14/2018
Eva D. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Every person at Mike’s is polite, competent and thorough. I wouldn’t take my car anywhere else. Almost makes it worth getting a dent so that I can take the car there. LOL
9/8/2018
Barry T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Juan was great. Communication excellent. Not too much, not too little. Car looks brand new.
9/6/2018
Kathryn W. VERIFIED CUSTOMER
Vehicle Make : Subaru
I am satisfied. But I’m disappointed to see that the electrical must have been turned off and all my settings had to be redone. I’ve spent considerable time redoing it. And still can’t figure it out. Could I come by for help on it? I work suggest that if you turn off electrical that you restore time and other settings. Thanks.
9/5/2018
Linda B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Car was ready one week earlier than expected. We are happy with Mike's Auto Body and have used his services twice. Hopefully no one will hit our car for a long time so we will not need Mike's Auto Body work. I trust his work and would always head there if I needed work done on my car. Linda B
9/1/2018
Dennis N. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looked great. You did an excellent job.
I will always use you for my auto body repairs.
8/30/2018
Mark V. VERIFIED CUSTOMER
Vehicle Make : Honda
It took longer than expected due to part delivery, but they delivered a complete job when they said that they would.
8/29/2018
Moiceanu.alina Moiceanu,stefan. VERIFIED CUSTOMER
Vehicle Make : Subaru
The staff worked with the insurance and there was no hassle. Provided an initial estimate before starting repairs. The final cost was close to estimate. The repair was on time.
8/25/2018
Laurie B. VERIFIED CUSTOMER
Vehicle Make : Ford
Inside of car is dusty and dirty inside. Also dusty fingerprints. Outside of car not washed well. Windshield is dirty...I've never had a car repair where my car wasn't cleaned. I called and was tod I could bring it in to be vacuumed. Not happy!
8/25/2018
Suzanne B. VERIFIED CUSTOMER
Vehicle Make : Lexus
It took longer than I would have liked. However it was worth waiting because you do such high quality work!
Thanks again, Suzanne
8/24/2018
Michael C. VERIFIED CUSTOMER
Vehicle Make : Ford
My truck was delivered timely and very clean. It was nice to be kept informed throughout the process.
Thanks
8/23/2018
Russ M. VERIFIED CUSTOMER
Vehicle Make : Lexus
On multiple days over a two week period you text me that the car would be ready on Friday 8/17.
On Friday 8/17 at noon I called to see what time I should pick up the car and only then did Juan say the car was not ready and would not be ready until Monday 8/20. Very poor commication .
8/21/2018
Eve G. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
service was very professional and satisfactory
8/19/2018
John I. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Staff was prompt and professional. Workmanship was exemplary
8/16/2018
Rachel E. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was a great job and they were very helpful.
8/13/2018
Polly (. VERIFIED CUSTOMER
Vehicle Make : Honda
Your whole operation is very professional and your people are very easy to deal with. My car looks just like new (2013 Honda CRV), and I am very happy with what your people did to fix the problem. We have been there twice in a week (my husband's Prius), and will certainly recommend your services to any of our friends here at Rossmoor and surrounding area. Thanks for doing such a great job!! Warmest regards to all, Polly Elgie
8/10/2018
Nicole H. VERIFIED CUSTOMER
Vehicle Make : Ford
One of the best auto repair experiences I have ever had. Well done!
8/10/2018
Norman H. VERIFIED CUSTOMER
Vehicle Make : Lexus
The replaced fender had a groove/scratch that was attempted to rub out. Juan said Mikes would redo it and return vehicle. If my SUV was not 10 years old I would have left it.
I agreed to a possible redo....and am thinking about it.
8/7/2018
Anne R. VERIFIED CUSTOMER
Vehicle Make : Buick
I appreciated the text updates. Everyone I dealt with (on phone or in person) was very friendly!
8/7/2018
Sue W. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Mary is wonderful! She is responsive, communicative, and made every part of my experience so effortless and easy. Thank you!!