My car was there an 7 days longer than what was already an extremely long repair time.
However, the work that was done is excellent. It is probably better that you kept it to get it done right.
5/5/2017
Stephanie Q. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The only blemish is that the wrong part was ordered resulting in a delay.
4/30/2017
Roland S. VERIFIED CUSTOMER
Vehicle Make : Toyota
You were done on the day that you said that you would be done.
12/9/2015
Laura B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thank you
12/3/2015
Kimberly G. VERIFIED CUSTOMER
Vehicle Make : Buick
Austin was helpful and communicated well. The car looks great.
12/2/2015
Pauline R. VERIFIED CUSTOMER
Vehicle Make : Honda
You made it easy! Thank you! Great service.
11/26/2015
Franci K. VERIFIED CUSTOMER
Vehicle Make : Subaru
Repair took an excessive, unreasonably long time to complete, and the estimated completion dates were completely unreliable. The final cost of the repair was also more than double the original estimate.
11/25/2015
William D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Car was perfect. I have (unfortunately) a lot of experience with this shop and they always do a great job.
11/17/2015
Michael R. VERIFIED CUSTOMER
Vehicle Make : BMW
Service was spectacular and the repairs make the car new again. I can't say enough about Austin. You have a great employee there. Thanks very much...Mike Riedel
11/3/2015
Graydon C. VERIFIED CUSTOMER
Vehicle Make : Acura
Very friendly experience and completed work in short time. Car looks great and I will recommend repairs to others! Austin communicated frequently to update and delivered ahead of plan !
Mike Cox
10/30/2015
Jannette M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Went beyond just doing the job
10/23/2015
Jennifer G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great work and people made a bad situation better.
10/10/2015
Frank O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great paint job.
10/7/2015
David L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Communication was awesome.
10/2/2015
James B. VERIFIED CUSTOMER
Vehicle Make : Toyota
so far so good I have only had my car for 2 days but all seems good. Mary did keep me up to date on the process as it took a little longer than expected
9/29/2015
Dubose F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Many things did not work when I picked up the car. No radio, navigation, right front seat controls inoperable, parking brake would not release and smoked when I drove home, something in the front left made a flapping noisiest city street speeds, screens were black. Brake light and tire pressure lights on- said low tire pressure. It needed a new battery while under your care. None if these problems existed before as I maintained and serviced my 2012 genesis on schedule
9/27/2015
Scott Z. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was very happy with the way the car looked and its smooth, solid ride since returned. I really appreciated the way your people went to bat for me with the insurance company, making sure that the car was returned to pristine form. Thanks! I will definitely recommend you to my friends and colleagues.
9/25/2015
Glenn A. VERIFIED CUSTOMER
Vehicle Make : BMW
There was confusion with the estimate and what needed to be done. In the end the repair was not fully completed as I was told and I'm still waiting to get resolution.