Brittany was fabulous! She answered all of my questions and my car looks awesome
12/14/2017
Amanda M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I truly am appreciative of the excellent service I received from Service King. They kept me informed of everything. I think they did an outstanding job on my Suburban. I would definitely recommend others to Service King. They definitely did a job well done.
12/13/2017
Paul S. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Thanks for the great service. I'll keep you in mind if I ever need service again... I hope I don't though. :)
12/13/2017
Silvia S. VERIFIED CUSTOMER
Vehicle Make : Honda
Just great job thank you for your hard work
12/11/2017
Mariellen T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Car was ready I’m a timely manner. I was kept informed of the progress being made with repairs
12/9/2017
Krystal S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Ken was very professional, courteous, and swift. I appreciate the timeliness of the work as well as the detail. I am very pleased with my experience.
12/8/2017
Tom C. VERIFIED CUSTOMER
Vehicle Make : Honda
Exemplary service from minute one. Brittany did a fantastic job. The work performed looks excellent. The cleaning and detail job was well above average. There’s simply no specific area that could use any improvement. Ok...put a Starbucks in the waiting room. There ya go. Keep up the good work.
12/7/2017
Brian Z. VERIFIED CUSTOMER
Vehicle Make : Jeep
I was very pleased with the customer service I received from Brittany at the Derita Rd location in Concord, NC
She went above and beyond to help me and keep me informed throughout the entire process of fixing my car. She was so helpful in that she made sure I got to my rental car when Hertz was delayed on getting my rental car to me in time.
She was extremely professional and I enjoyed working with her.
12/6/2017
Karla M. VERIFIED CUSTOMER
Vehicle Make : Honda
Exceeded all my expectations. Completely WOWED
11/25/2017
Brittney O. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great experience! This was my second time working with Service King and they have been great both times. Very thorough communication and excellent job with the car! Thank you!
11/21/2017
Justin A. VERIFIED CUSTOMER
Vehicle Make : Lincoln
My car looks great! Thanks for everything!
11/21/2017
Zabrina R. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team was very knowledgeable about the repairs that needed to be made and explained to me in advance what the process would entail.
11/18/2017
Bertram N. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent service and an excellent team of professionals. Glad to this kind of service still exists..
11/18/2017
Veronica R. VERIFIED CUSTOMER
Vehicle Make : Ford
I would and have referred others for your service.
11/17/2017
Srinivas M. VERIFIED CUSTOMER
Vehicle Make : Honda
Fog lights not lightning and I have observed one more issue with lower deflector assembly. There are six snap in’s in which 4 of them fixed correctly and 2 of them not fixed.
In 4 days of repair, I was been told that Quality inspection is being performed for almost an entire day. I do not understand what type of Quality inspection and checks has been performed with these issues in just a small repair work. I doubt how major works will be handled.
I really want to meet the technician who did this kind of irresponsible job and charged $700 which is not at all worth and very unfair.
I am very much disappointed with the service provided to me by SERVICE KING and their technicians. Kindly resolve above stated issues at the earliest.
Please Note: As I already stated, I am not wasting any of my time or money for your mistakes and already paid enough for the poorest service provided to me. So please rectify your defects without bothering me anymore.
11/12/2017
Teddy M. VERIFIED CUSTOMER
Vehicle Make : Honda
Was informed daily on progress on my repairs
11/10/2017
Denise O. VERIFIED CUSTOMER
Vehicle Make : Honda
Ken was my go-to every day for 3 weeks straight. As much as I hate the damages to my brand new vehicle, he did his best to tell me the news of unforseen events. As much as I wanted my car back I trusted his judgement that all body work needed to be inspected to it's fullest. The third party company that was used (Safelite) handled the brand new parts so badly they needed to be replaced by another company (Wilson's Auto Glass). After 3 weeks, I was so happy to see my vehicle as if nothing ever happened to it. All body work is guaranteed and I trust they will take care of unforseen events in the future.
11/10/2017
Carrie C. VERIFIED CUSTOMER
Vehicle Make : Honda
Friendly office staff, daily updates.
11/9/2017
Adoit P. VERIFIED CUSTOMER
Vehicle Make : Ford
Britney was great. Communication was excellent.
11/4/2017
Kenneth S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Ken was awesome and kept me informed the entire way. The car looks amazing.