I am very impressed with my repair. It looks like a new vehicle! Beyond that, working with Brittney was a real pleasure. I was kept updated constantly and the estimate of repair was as stated.
Great paint job!
Thank you Service King!!
Russ
2/17/2018
Dorothy N. VERIFIED CUSTOMER
Vehicle Make : Ford
MY vehicle was returned om perfect condition! I couldn't have THIS type of service and professional care at any shop in Charlotte/ Concord! Wonderful caring team! ??? Thanks for the warm, kind words, during such a stressful time in my life!
2/14/2018
Brittany S. VERIFIED CUSTOMER
Vehicle Make : GMC
N/a
2/10/2018
Prince G. VERIFIED CUSTOMER
Vehicle Make : Mazda
Brittany is doing an amazing job. Very good in updating status via message.very friendly people. Totally loved it.
1/26/2018
Steven J. VERIFIED CUSTOMER
Vehicle Make : Ford
Communication was excellent.
1/26/2018
Mark T. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great service and a beautiful job
1/24/2018
Patrick C. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent work by team. Ken was extremely helpful and kept me up to date.
1/23/2018
Joanna Z. VERIFIED CUSTOMER
Vehicle Make : GMC
I am very pleased with the costumer service Ken and all the others I worked with were wonderful
1/17/2018
Charity B. VERIFIED CUSTOMER
Vehicle Make : Honda
Customer service was very lackluster, the initial greeting and interaction through the process was disappointing. When I initially spoke to the service team they stated the part would be delivered same day but then kept my car for a week. The initial deadline was not met because the parts team did not confirm all parts were received so my car was not completed on the initial day stated. To compound issues I called at noon on the day my car was to be ready only to find out a part was incorrect, yet no one had the courtesy to call me. I’ll be letting StateFarm know how disappointed I am in the service provided by an in-network service center and would not recommend Service King to any of my friends.
1/14/2018
Matthew H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job repairing our vehicles. Great communication throughout the process and good quality repair. Thanks for a job well done
1/13/2018
Michael Y. VERIFIED CUSTOMER
Vehicle Make : Honda
I was informed by Ken as the work progressed and the work was excellent. My car was cleaned and in great shape when I picked it up. Overall, excellent experience!
1/11/2018
Parish M. VERIFIED CUSTOMER
Vehicle Make : Scion
Great communications throughout the whole process!!!
1/9/2018
Ellen K. VERIFIED CUSTOMER
Vehicle Make : Ford
None
1/5/2018
Michael M. VERIFIED CUSTOMER
Vehicle Make : Ford
My service consultant Brittany was absolutely amazing. However my automatic windows do not work anymore in my car. I do not know what happened from the time I dropped it off till now to make them that work
1/5/2018
Claire L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Brittany was awesome and did a great job communicating with us about our vehicle and the process!
12/29/2017
Na T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Greatest people
12/28/2017
Stephen C. VERIFIED CUSTOMER
Vehicle Make : BMW
Very pleased with the service I received.
12/22/2017
**** S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
You all we're very nice and did a great job.
12/20/2017
Aaron C. VERIFIED CUSTOMER
Vehicle Make : Audi
Thank you.
12/20/2017
Herman R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job done on my car and also good customer service from front desk..service was awesome when drop off and also pick up too...appreciate job well done ..merry christmas.