It was a great experience. The only issue is that the rear
Sway bar area was not repaired.
9/28/2017
David L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very professional. Excellent customer service and support.
9/23/2017
Brian O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Ralph was very good at answering all my questions.
The reception staff was excellent in getting me to the right people.
The work on my car is very well done.
9/22/2017
Claremont Insurance. VERIFIED CUSTOMER
Vehicle Make : Toyota
Both Valerie & Ralph did a good job.
9/19/2017
Christina B. VERIFIED CUSTOMER
Vehicle Make : Honda
Damage to my car was determined to be more extensive than initially thought, but Ralph did an excellent job negotiating the claim with my insurance company.
The completed work was flawless, no one would ever know I rammed the side of my car into a jackhammer! Staff at the front desk was very helpful and thoughtful, they paid some extra attention to my little boy who loved it. Customer service was all around fantastic.
9/19/2017
Roisheen L. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Mirror on drivers side needs work.
9/19/2017
Margaret S. VERIFIED CUSTOMER
Vehicle Make : Toyota
As with my two prior experiences with Mike's, everything was well coordinated and well communicated, and the results were perfect.
9/18/2017
Jerry S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Detailing on car exterior needs to improve. Grease on exterior and interior.
9/16/2017
Philip F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent in every way!
9/14/2017
Christine L. VERIFIED CUSTOMER
Vehicle Make : Acura
Text updates were convenient. Courteous and friendly front staff. Car was cleaned. No complaints.
9/12/2017
Christina S. VERIFIED CUSTOMER
Vehicle Make : Honda
I like the text messaging
9/12/2017
Carol L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent job all around. Repair was completed on time and car was cleaned inside and out before pick up. Staff was very professional and easy to work with. Communication via text during the time of repair was most helpful. Will definitely recommend to others.
9/9/2017
Dennie G. VERIFIED CUSTOMER
Vehicle Make : Subaru
The repair to my 2014 Subaru Outback was completed on time and to the exact penny of the estimate. Workmanship is stellar. I've had other vehicles in your shop and they are always handled with care and the repairs are always 10 out of 10. Yes, definitely a JOB WELL DONE!
9/9/2017
Sharisse H. VERIFIED CUSTOMER
Vehicle Make : Honda
I was really impressed by Clif. He kept me up-to-date throughout the process and was cordial and professional always. Finished product looks great, too. Thanks!
9/7/2017
Carolyn P. VERIFIED CUSTOMER
Vehicle Make : Ford
Even though there were some "glitches", service was excellent. Went above and beyond to help me with issues. Thank you.
9/7/2017
David P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Constant delays in the repair estimate made my rental car fees much higher than anticipated. Went from a five day estimate to a 17 day estimate, only to be done 50 minutes before closing for a three day weekend, which pushed my pickup time to 21 days later. This service shouldn't be closed during weekends, and if it stays that way, employees should give customers a solution sonthey shouldn't have to wait longer for their car due to not being able to pickup the car during a small window of time.
9/6/2017
Cosette M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent and prompt service! I felt very well taken care of by your courteous staff. Thank you all
9/1/2017
Clifford T. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Outstanding Customer service. Cliff was fantastic!!!!
9/1/2017
Michael B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Just picked it up today and I have no complaints. I was told that a part they ordered (a splash guard for the left front wheel) had been ordered twice, and the wrong one was sent each time, but when they get the correct one, it will be installed in 5 minutes. This is the 2nd time I've used Mike's Auto Body, and both times your people have done great by me. Keep up the great work.