I will have to bring the car back because the lock on the passenger door is not working. I am disappointed that this was not noticed by anyone there.
2/15/2016
Lawrence T. VERIFIED CUSTOMER
Vehicle Make : Honda
The car was delivered one week after it was promised...I reciwved a text confirming it was complete and it was not. I incurred additional fees for maintaining a rental for the extended period of time.
2/12/2016
Lauren L. VERIFIED CUSTOMER
Vehicle Make : Acura
The buffing job is shotty, I found a new spot that needs to be buffed more. I will be calling later today. The interior was also dirty, there was trash left in my car, communication regarding length of time to get the car fixed was poor.
2/10/2016
Jimmy M. VERIFIED CUSTOMER
Vehicle Make : Acura
Great work and very quick turnaround
2/6/2016
Troy B. VERIFIED CUSTOMER
Vehicle Make : Acura
Everyone was extremely nice and helpful
2/6/2016
Sophie L. VERIFIED CUSTOMER
Vehicle Make : Subaru
The work was done well but not the timing and the communication. I was told it would be ready on Friday and had to wait until the next Wednesday.
2/5/2016
Marlene J. VERIFIED CUSTOMER
Vehicle Make : Acura
Service with a smile????
2/1/2016
David A. VERIFIED CUSTOMER
Vehicle Make : Acura
Everyone was very friendly and professional. I would certainly use Gillman again and would also recommend their service to my friends.
1/30/2016
Dennis R. VERIFIED CUSTOMER
Vehicle Make : Acura
I liked getting the updates on the progress
1/30/2016
Robin A. VERIFIED CUSTOMER
Vehicle Make : Subaru
Only complaint is the smell that was left over in my car afterwords. It was a very strong cleaning smell which the car should have been aired out. I may have noticed it more as I had an hour drive home from the shop and was exposed to it longer. Sincerely appreciate all of the staff for their friendliness and prompt attention to everything. Couldn't have asked for a better experience. Thank you for taking such excellent care of my Subaru!
1/28/2016
Robert G. VERIFIED CUSTOMER
Vehicle Make : Acura
Easy, quick and professional. High quality work. Very friendly staff.
1/28/2016
James S. VERIFIED CUSTOMER
Vehicle Make : Subaru
The repair appears to have been done well. One thing I would have appreciated was to have been informed when and why the completion date was postponed. Even after calling a couple if times, I did not hear back when I thought I should have heard something.
1/21/2016
William G. VERIFIED CUSTOMER
Vehicle Make : Acura
More details about repair talk with head manchanic on duty
1/16/2016
Adam S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Car looks great. What I especially appreciate is not having my time wasted with a long customer satisfaction survey containing a ridiculous number of redundant questions.
1/15/2016
Ella G. VERIFIED CUSTOMER
Vehicle Make : Acura
The repair work looks great and the time it took to complete the repair was less than expected. Thanks!
12/1/2015
Errol B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
great job
12/1/2015
Elizabeth L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone was friendly, knowledgeable, and helpful. I was happy to know my car was in good hands.
11/25/2015
Pamela C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Staff is very courteous and responsive
11/24/2015
Kim H. VERIFIED CUSTOMER
Vehicle Make : Acura
I had to call many times for updates status of my car, it took 2 ****/2 wks to finish.
11/19/2015
Rick W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone was very nice and professional to deal with. The car has performed nicely so far. Thanks for everyone's help.