Was not ready as initially explained or expected.
Poor communication from 6/27 on
7/6/2018
Kavena T. VERIFIED CUSTOMER
Vehicle Make : Kia
The staff is always so pleasant and professional! Unfortunately I have been there more times than I’d like but every time I do, I have been nothing but pleased. Drew and Harry are the best. Front desk staff, is awesome!
7/6/2018
Zalee C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Initially I was not told that it would take 5 days to repair my, I called on the 3 rd and that’s when I was told it could take until Tuesday of the following week which would have been 7 days not including the weekend. I had minor damage to my car and would have gotten a rental, but I am traveling for 3 weeks and wouldn’t be able to pick my car up in a timely manner. The gentleman at Abra was thoughtful for my situation and put a rush on the parts and therefore my car was ready within 4 days. Not the 2 days promised but surely not 7 days.
They were very apologetic and I appreciated that.
6/29/2018
William B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great job, we are extremely pleased with your work and the car. Your professional services are superior and we will call on you again if needed, as well refer our family and friends. Thank you!
6/26/2018
Vanessa C. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was job well done at the fastest time.
6/22/2018
Bruce H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I wish I was given the option before the work was started, to go over the vehicle. I may have offered to pay to have other non related repairs fixed.
I should of at least had the option
6/16/2018
Teryl P. VERIFIED CUSTOMER
Vehicle Make : Ford
Took to long!
6/15/2018
Kay B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Awesome service and awesome work!
6/15/2018
John R. VERIFIED CUSTOMER
Vehicle Make : Subaru
The staff was friendly.
6/12/2018
Ciscely B. VERIFIED CUSTOMER
Vehicle Make : Honda
Wonderful service! Everyone was really friendly, helpful, and they got me in an out so quickly with my car perfectly fixed. Highly recommend!! Michael and Kelsey were great!
6/9/2018
Sam S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thank you for the buf job on my truck
6/8/2018
Duanne S. VERIFIED CUSTOMER
Vehicle Make : Mazda
All good
6/5/2018
Travita F. VERIFIED CUSTOMER
Vehicle Make : Honda
Awesome experience! Great bodywork and the communication from the shop was second to none!
6/1/2018
Gerald J. VERIFIED CUSTOMER
Vehicle Make : GMC
Very professional. Quick response. A pleasant experience from beginning to end.
6/1/2018
Ronald P. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job. It was an excellent experience. I was always notified about the progress even when anything additional was found that needed to be done. Everyone from check in to pick up was friendly and very helpful. Shout out to John- sorry I missed your handshake. Great job again to the whole ABRA team!!!!
5/29/2018
Patti B. VERIFIED CUSTOMER
Vehicle Make : GMC
The service was quick, the staff were courteous and they paid attention to detail.