Everyone was very friendly and kind, I called a lot to check on the process and no one ever acted like that was annoying, which was cool, thanks again :)
9/30/2016
Sharon R. VERIFIED CUSTOMER
Vehicle Make : Honda
From the minutes I walked in the office I was greeted warmly by Autumn. She is very professional, My paperwork was completed and ready for my signature. They did an excellent job on my repair and it was completed before my promise date. My overall experience with keenan was excellent. Thank you
9/29/2016
Donna H. VERIFIED CUSTOMER
Vehicle Make : Honda
I thought it was wonderful that I was sent email updates. Everyone there was very respectful. Explained what was being done and gave a good estimate on the time it was going to take. Very pleased with everything!
9/25/2016
Angela W. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Greattach customer service. Thank you.
9/24/2016
Jacqui M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thanks, would definitely recommend you!!
9/17/2016
Sidney M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The service recieved this time was above and beyond what I expected. This Infinity is the wife`s dream car and it was returned in pristene
like new condition inside and out.
We will HIGHLY recommend Keenan to any and all
Thank You Sid Maffett
9/15/2016
Daniel P. VERIFIED CUSTOMER
Vehicle Make : Ford
Your employee argued and questioned each and every repair request, until we had the insurance company call and tell him to do the repairs and check what we wanted checked. I was not happy with the service. 8 hours of service took 20 days. Gwen Pierson
9/14/2016
Salone W. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Good experience overall. When dropping off, the receptionist could have been a little friendlier.
9/11/2016
Jodeen D. VERIFIED CUSTOMER
Vehicle Make : Kia
This is the second time I've used your services and once again I'm very pleased. The quality of work and the quality of your customer service are outstanding. Thank you!
9/10/2016
Jennifer N. VERIFIED CUSTOMER
Vehicle Make : Honda
As always,the team at Keenan is efficient, communicative, and prompt. Thank you for your professionalism.
9/7/2016
Stephan D. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was thrilled with the job you did on Desirae's Versa. Your work was flawless and your employees were a dream to work with.
Thank you for going above and beyond.
Judy Derrickson
9/7/2016
Sidney O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service keep it up!
9/3/2016
Derrik S. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional and helpful with all involved from start to finish
9/1/2016
Steven K. VERIFIED CUSTOMER
Vehicle Make : Dodge
I only dealt with the service rep at the front desk in the Middletown location. I think she was great, an opening became available and she was able to get my truck in almost a week before my scheduled appointment. the whole process went smooth.
8/31/2016
Julia D. VERIFIED CUSTOMER
Vehicle Make : Honda
Couldn't be more pleased, they even vacuumed my car before returning it to me.
8/30/2016
Theresa F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
After having the car two weeks and numerous voicemails saying your call will be ready today and then not being ready, I am totally disappointed. My car was also delivered to me with a dent it did not have when it was brought in. Furthermore, upon delivery I was told that my stabilizer links are worn and will need to be replaced, this certainly should have been reported to me right away so I could have had them replaced while it was with you and just paid the difference. One other issue, when I brought it in, I asked if an oil change could be done and he said no problem and wrote it right on the window and the oil was not changed. I only chose to have it towed here because my grandmother new the original owner Joe Keenan. We grew up in stone hurst hills upper Darby. I am totally disappointed with the customer service and repairs. I was told I would get a call last night to discuss and resolve these issues and I never did.
8/27/2016
Dorothy C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good jib
8/26/2016
Patti S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone was very professional and competed the job on time. My car looks brand new.
8/26/2016
Karen S. VERIFIED CUSTOMER
Vehicle Make : Nissan
The Keenan team kept me posted on progress. Everyone was professional and the van was completed on time with no issues. Exceptional service!
8/26/2016
Bruce Or. VERIFIED CUSTOMER
Vehicle Make : Lexus
Extremely pleased with the service we received . Would highly recommend !