The front desk representative, who assisted me earlier for check out transaction, was a bit disappointing. First, it doesn't hurt to greet and smile at your customers. (A common courtesy). Unfortunately front desk people plays a big role in keeping customers satisfied. They can make or break the customers trust about the company. So, if you encounter a lady who seemed uninterested. Well, no matter how good the other service is. Will probably have second thoughts of coming back to that location. Secondly, I was in need of assistance going in the office because of my baby's stroller. Unfortunately, no one even bothered to open the door for me.
BUT, I think my husband had a nice experience the day he dropped off our car.
Also, I did like my newly repaired car. It looks new. Great job on that!
5/7/2016
Ken C. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone I came in contact with was especially attentive and made me feel valued and important. When I left there I knew my care was in great hands.
5/3/2016
Kanava M. VERIFIED CUSTOMER
Vehicle Make : Dodge
You guys rock, great customer service. Thank you for the great experience.
4/29/2016
Terry A. VERIFIED CUSTOMER
Vehicle Make : Ford
Fantastic customer service! I can sum up my experience in three words: Quality, Quick and Efficient!!! Thank you!!
4/26/2016
Kamaldeep S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you much, everything was done exactly as promised nothing out of place. All employees were great, customer service was great, and overall they made it happen in the time span the promised which is very rare. I value your service and appreciate it deeply. Once again thanks much for living upto my expectations and your word.
4/26/2016
Debra A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very efficient and professional. Job well done.
4/22/2016
Bayardo K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Continue to stay focus, on taking care of the customer.
4/19/2016
Juliet W. VERIFIED CUSTOMER
Vehicle Make : Honda
Took a little longer than i expected, looking at my vehicle now makes it all worth it. Thank you for all your hard work.
4/14/2016
Armando I. VERIFIED CUSTOMER
Vehicle Make : Honda
Your service was good even though it was delayed cpl days due to back order on parts from dealer.
4/12/2016
Ruth B. VERIFIED CUSTOMER
Vehicle Make : Honda
Fast service and excellent customer service. Very attentive to our needs
4/9/2016
Kabrina R. VERIFIED CUSTOMER
Vehicle Make : Kia
Amazing team work guys, thank you very much for the great finish.
4/7/2016
Alejandro G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thanks, process was no painfull after the pain of an accident, thanks.
3/29/2016
Lorena B. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciated the text Messages about the progress in my car. The staff was friendly and professional. The only suggestion I have is; I would have liked to have the technician walk me to my car to explain the extent of the work that was completed. Other than that I was completely satisfied.
3/24/2016
Kwang I. VERIFIED CUSTOMER
Vehicle Make : Subaru
Check my yelp review
https://m.yelp.com/biz/collision-center-of-rancho-cucamonga-rancho-cucamonga?hrid7_ISslxU_P73sfMW_1UI8w&utm_sourceoshare
3/24/2016
Yvonne H. VERIFIED CUSTOMER
Vehicle Make : GMC
Very satisfied with the service and outcome of our vehicle.
3/22/2016
Hollis B. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service, very pleased, work done in a timely manner as promised
3/22/2016
Barbara L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone I dealt with was so kind and friendly. I was especially pleased to see that my car was detailed and looked as good as new, even though it is over 10 years old.
3/21/2016
Houman E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Process was easy and fast, from beginning to end. Great work and awesome customer service
3/16/2016
Vincent C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very efficient. Everything completed as promised. The vehicles looks brand new. The staff is very courteous and accommodating. Thank you very much!
3/11/2016
Jose S. VERIFIED CUSTOMER
Vehicle Make : Acura
Will come back to fix some paint and alignment issues.