They were always on top of everything. If anything changed or there was a concern they called right away to get it notified to me. The text messages were also very helpful. The staff was amazing and friendly. My car was in perfect condition looked band new after it was finished. I'll for sure come back and recommend this location to everyone. Made me feel very welcome and appreciated. Great job! Thanks!
4/18/2017
Zachary G. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything went great! From the timing of the repair, the daily updates, helping with the rental, and working with the paying party so I didn't have to worry about a thing. Really good job with the repair as well!
4/14/2017
Kathryn M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Staff was so helpful and worked FAST to get car repaired! I appreciated the email updates thru the week too . Would highly recommend this location to anyone
4/14/2017
John A. VERIFIED CUSTOMER
Vehicle Make : Honda
The employees there are so professional and know what customer service is. They kept me informed on a daily basis the status of my repair and stayed on schedule and did a beautiful job! I would recommend them to anybody and everybody!
4/13/2017
Robert A. VERIFIED CUSTOMER
Vehicle Make : Mercedes
We had another great experience with Carstar. They've made multiple repairs to this car and have worked on our other cars too. I would highly recommend them.
4/12/2017
Joseph S. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional, very solid
3/28/2017
Emily E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car star was awesome! I loved that they handled helping with my rental and the insurance. Going the extra mile to save my time really goes a long way. If I ever need auto body work done again they will definitely be my first call.
3/21/2017
Russell S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Please inform your customers at the time of completion of the approved payment forms.
3/18/2017
Richard F. VERIFIED CUSTOMER
Vehicle Make : BMW
CARSTAR West did a outstanding job restoring my car to like-new condition. My insurance agent was correct when she told me CARSTAR West does an great job in repairing cars. I totally agree!
2/23/2017
Denise F. VERIFIED CUSTOMER
Vehicle Make : Scion
Christina was great. Knowledgeable ave efficient. Was very impressed with the staff.
2/22/2017
John S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Intake was excellent. Bunch of friendly people . Customer awareness amazing.
I would definitely recommend your team to anyone. Just another word of encouragement , keep up.
2/18/2017
John F. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great experience. My car was ready in less than half the quoted time and looked perfect. They communicated frequently throughout the whole process. I think they even vacuumed my daughters car seat out when they cleaned the car for me. I will recommend them to anyone needs bodywork.
1/28/2017
John N. VERIFIED CUSTOMER
Vehicle Make : Honda
You guys are perfectionists! Thank you so much for an impeccable job.
1/22/2017
Sally A. VERIFIED CUSTOMER
Vehicle Make : Subaru
Such awesome service!!! I was continually updated on when my car would be completed and it came back looking better than ever!