My car looks great, went above and beyond my expectations. All employees that I had contact, either on the phone or in person, with were considerate and helpful through the whole process.
1/5/2017
Tom K. VERIFIED CUSTOMER
Vehicle Make : Jeep
The customer service was outstanding!
1/3/2017
Ali C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
You stuck to your promised delivery date and it was a job well done. Thank you.
12/30/2016
Ritara C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Super friendly staff and looks like they did an awesome job on the car!
12/29/2016
Lauren H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repairs look great, however, I was quite upset that all of my notifications said that my car would be complete on 12/16, but then on 12/13 at 4pm I get a call saying it was finished, when I asked if I could pick it up, the woman on the phone said that carstar must notify insurance when repairs are complete and I could be facing out of pocket fees for an additional day with the rental car. Carstar closed at 5pm that evening-the same time I got off work all the way across town. The woman stayed late for me to pick up my car which I appreciated, but it was a huge inconvenience and I had to cancel plans to pick it up that night. Updates should me more accurate, and they should not be telling you your car is complete only one hour prior to closing.
12/21/2016
Pamela E. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car was done in the estimated time and looks great.
12/20/2016
Anne C. VERIFIED CUSTOMER
Vehicle Make : Subaru
My car is perfect and you completed repairs a week earlier than expected. Thank you.
12/15/2016
Peak Stucco. VERIFIED CUSTOMER
Vehicle Make : GMC
Quick easy service
12/6/2016
Dorothea B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks to all for a fantastic job. My car hasn't been this clean in a long, long time!! Great job, I would recommend you to anyone needing body work.
Thanks again,
Tia
11/29/2016
Raymond B. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Everyone I dealt with was professional and friendly. They made a stressful situation so much better. everything went smoothly and I felt like my car was in excellent hands!
11/1/2016
Roberta T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I'd give every aspect of the experience a 10.
10/21/2016
Megan S. VERIFIED CUSTOMER
Vehicle Make : Ford
Great customer service... friendly staff... clean lobby
10/18/2016
Tim J. VERIFIED CUSTOMER
Vehicle Make : Dodge
My vehicle turned out great. The staff was friendly and knowledgeable.
10/15/2016
Single S. VERIFIED CUSTOMER
Vehicle Make : Jeep
From the time I dropped my car off, to the time I picked it up the process was so easy and my car looks like new. I'm so happy with my repairs carstar did a fabulous job
10/13/2016
Jason C. VERIFIED CUSTOMER
Vehicle Make : BMW
Great service. Friendly and professional. Couldn't be more pleased.
9/17/2016
Tommy R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Wayne and his staff did an awesome job on my Jeep. Would definitely recommend CARSTAR Ideal Arvada to anyone who needs collision repair!
8/17/2016
Debbie B. VERIFIED CUSTOMER
Vehicle Make : Lexus
My car looks great!
8/10/2016
Linda N. VERIFIED CUSTOMER
Vehicle Make : Kia
Updating by text messages was great! We have always received excellent service. Thank you!
8/4/2016
Tram C. VERIFIED CUSTOMER
Vehicle Make : Lexus
excellent services .and I'm very satisfied. I would refer this place to friends and family