Hood is miss aligned, steering wheel wasn't centered during alignment, rear bumper not fully secured, interior trim panel loose, something with the turbo or, more likely, waste gate incorrectly reinstalled, smells of leaking antifreeze.
5/8/2019
Christopher A. VERIFIED CUSTOMER
Vehicle Make : Honda
I think overall things went pretty smoothly. However, I feel like my car now smells like cigarette smoke and I do not smoke. So either someone who worked on my car smoke and then was in my car or people smoked around my car during the process. I am really bummed out by this as I am really sensitive to smells. My husband asked me what that smell was the minute he got into the car. How can this be fixed?
5/4/2019
Tricia S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Kelsey was amazing! You couldn’t have picked a better person to the point of contact for your customers. I appreciate all the amazing work you guys did to make my car look new again. Thank you!
4/23/2019
Chris E. VERIFIED CUSTOMER
Vehicle Make : Subaru
Service was excellent
4/20/2019
Steve S. VERIFIED CUSTOMER
Vehicle Make : Audi
The staff and repairmen were accommodating, professional and went above and beyond to guarantee our satisfaction. I will never go anywhere else after this experience. Perfect repair and service and communication. Thank you!!
4/16/2019
Timothy H. VERIFIED CUSTOMER
Vehicle Make : Buick
Great experience. Will recommend.
3/19/2019
Nancy M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I am very happy with the top quality repair job you did on my car, thank you!
2/9/2019
Casey B. VERIFIED CUSTOMER
Vehicle Make : Nissan
The team at carstar was professional and kept an exceptional attitude throughout the entire process.
2/9/2019
Hannah B. VERIFIED CUSTOMER
Vehicle Make : Suzuki
Tim and his crew do an excellent job each time they work on my vehicle. They are communicative, efficient and friendly. I appreciate their flexibility and quick and quality work.
2/7/2019
Charlene A. VERIFIED CUSTOMER
Vehicle Make : GMC
It looks good
1/17/2019
Mike R. VERIFIED CUSTOMER
Vehicle Make : Dodge
8 days ahead of schedule and perfect repair. Could not be happier with the entire process! Highly recommend!!
1/16/2019
Roger P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Wonderful experience
1/16/2019
Norma C. VERIFIED CUSTOMER
Vehicle Make : Nissan
It was certainly worth the wait!!
1/8/2019
Lisa J. VERIFIED CUSTOMER
Vehicle Make : Volvo
Everything was great! Tim and Kelsey went above and beyond to take care of me! Exceeded my expectations.
12/18/2018
Dennis S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was very impressed with the customer service that we received in repairing our Chevrolet suburban. I was especially impressed with the communication advising us of our appointments and completion of work
12/12/2018
Kurt C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for accommodating my request
12/11/2018
Dorian F. VERIFIED CUSTOMER
Vehicle Make : Mazda
My Mazda repair looks great. Kelsey and Tim were always helpful. The service I received was impeccable and flawless. Thank you!
Dorian F
12/4/2018
Lisa A. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everything looks great on our repair. The office staff were helpful and most importantly they communicated well and often. Great job guys!
11/13/2018
Charles T. VERIFIED CUSTOMER
Vehicle Make : Honda
Front desk service was great
and willing to work with the customer.
11/10/2018
Peggy P. VERIFIED CUSTOMER
Vehicle Make : Subaru
When I’ve had my car repaired at another body shop, my car was returned detailed inside & out. From CARSTAR, the exterior had only been cleaned. When I picked up car, there was residue on one of the rear doors & unresolved damage on the rear. I can see faint letters on the hood of my car—maybe PDR. On the driver’s side, inside therear door, the plastic molding next to the rear seat isn’t flush. It wasn’t that way when I delivered the car. I hope these issues will be resolved during my 11/15 appointment at CARSTAR.