I keep getting a message that I picked my car up today, however when I called yesterday I was told the part didn’t come in and I won’t get it back until Monday. It’s 6 days past the date I was told it would be ready, and I haven’t even been told it’s ready to be picked up. This questionnaire is a little premature. Not to mention it took 6 calls and every extension to reach anybody on Friday and nobody answered today.
I hope my car is still there AND fixed!
8/19/2018
Mike R. VERIFIED CUSTOMER
Vehicle Make : Toyota
You need a bigger parking lot.
But you probably know that
8/9/2018
Christopher F. VERIFIED CUSTOMER
Vehicle Make : BMW
I could not have asked for better service. From the first contact to the time I picked up my car, the service was impeccable. The repair was excellent and timely. Everything was well orchestrated and the interface with both the insurance and rental car companies was seamless. Outstanding work!! I will certainly recommend your shop, but hope I won’t have to use your services myself anytime soon. If I do, I will know exactly where to go!
2/10/2018
Dave J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am very satisfied with all there help
And all they done for me.
Awesome customer service
I would highly recommend there repair facility
To everyone.
Shop you can trust
Thanks You Jacobus Carstar ????
1/27/2018
Jeff P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jeff is a customer service machine.
1/22/2018
Heber N. VERIFIED CUSTOMER
Vehicle Make : Toyota
We just got the car back and everything appears to be back to the way it was. If we discover something down the road that was hard to see and got missed, it’s nice to know we have a five year warranty to get it fixed.
12/30/2017
Chris S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Headlights are not aligned and are pointing too far down. They did not check headlight alignment when they replaced one of my headlights. Furthermore, after getting my car back, my horn now sounds like it’s strugglig. It has sort of a wheezing to it. It does not sound normal.
10/2/2017
Jo-marianne T. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional and friendly. My car was completed on schedule with frequent updates along the way. Thank you for taking such excellent care of my car.
9/19/2017
David B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
All staff were very helpful including Jeff and the nice young lady at the front counter. I especially appreciated the case of water I received from
The owner
9/2/2017
Dennis A. VERIFIED CUSTOMER
Vehicle Make : Hummer
My estimate was done a month before the repair was started. I know that there was some damage that was not visible and we knew that might be something to come across once you started the repair. My issue is that 3 days after I brought my vehicle in for repair I get a call saying one of the parts is not available. This was one of the parts with visible damage that I was told 5 weeks earlier that would be replaced. Why did was not imformed weeks before so that I could pick a aftermarket part similar to, get it ordered and you guys could have had it there weeks before I brought it in for repair. I had to pick my vehicle up unfinished and now have to wait for the part to get ordered before I have to bring it back in to have it replaced. All of this should have been taken care of before I brought it in for repair and I should have been able to pick it up completed.
8/23/2017
Sonja L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent work. Thankyou for cleaning my car I will only come to you
8/17/2017
Robin A. VERIFIED CUSTOMER
Vehicle Make : Honda
You all were awesome and I appreciate the quick repair! Definitely will recommend your shop!
8/12/2017
Alejo G. VERIFIED CUSTOMER
Vehicle Make : Jaguar
I recommend to my friends this is the best place to go to get your car fixed
8/8/2017
Tom S. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Good Job! Thank you!
8/5/2017
Bradley M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Second time in. Both exceptionsl
8/2/2017
Karen M. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything looks real good.It drives nice. Your personnel was all very easy to talk with I am very pleased
7/20/2017
Richard J. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent service and workmanship! And that you donate cars to those in need makes you miles above the rest! Thank you!!!
7/20/2017
Walter &. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very professional!
7/14/2017
Jim W. VERIFIED CUSTOMER
Vehicle Make : Suzuki
Very happy with the service!
6/22/2017
William B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service was great ... the quality of workmanship not so great. The color match was poor and the parts
assembly was poor.