Everyone in the front office was amazing and helped me get my husband's truck taken care of. When the truck wouldn't start for me to leave, Sloan came out and helped. He offered to take me and my grandson home, he had to put a charger on to start the truck; then he bought the truck to our house. I thank everyone there. Nadine was amazing as well.
5/31/2019
Samantha D. VERIFIED CUSTOMER
Vehicle Make : Mazda
Car looks great. Appreciate the frequent updates
5/31/2019
George K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent service and follow up. Would definitely use you again and would highly recommend your business. Thank you George K
5/22/2019
David C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Only surprise was estimate on front of car doubled in amount from time of visual estimate to finished job. A little concerning. Other than that customet service was great and as of today, day after we picked up car damage repair seems to be fine.
5/21/2019
RYAN N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you. Would use you again for sure.
5/18/2019
Robert L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Ace job, car looks better than it did before the accident
4/29/2019
Kueyown T. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
I loved how Carstar Reps communicate and consistently kept me informed. The Rep Nadine was very professional understanding and kind and the mechanic have to be some the best i’ve seen in fixing my car. Thanks again you guys for your due diligence. KT
4/27/2019
Joel M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I found them to be very professional and organized. Always keeping me updated on the progress with the repairs. The paint job looks like it was done at the factory. The Vette came out beautiful !
4/23/2019
Amy L. VERIFIED CUSTOMER
Vehicle Make : Dodge
My Van looks and drives great!! I will always use carstar and recomend to my friends.
4/13/2019
Kristin N. VERIFIED CUSTOMER
Vehicle Make : Subaru
My car was in for a claim I submitted regarding my washer fluid container being broken and unable to hold washer fluid. No one filled my car with washer fluid after repair, and I discovered when I got home and tried, that it still leaks. I have called and left a voicemail (it was after hours) to have this fixed.
4/13/2019
Amanda B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank you for repairing my car! I felt the repair work was excellent and I really appreciated the prompt communication from your team throughout the repair process.
4/12/2019
Meredith K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service
4/11/2019
Vivian V. VERIFIED CUSTOMER
Vehicle Make : Honda
I take this opportunity to thank Anton!
4/11/2019
Benjamin H. VERIFIED CUSTOMER
Vehicle Make : Honda
Job was done well and faster than expected.
4/11/2019
Jeff C. VERIFIED CUSTOMER
Vehicle Make : Honda
Really appreciated the updates on my car. They finished before I had expected. The whole process was very straight forward and easy.
4/10/2019
Stacy P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Communication was excellent, repairs were completed quickly and with high quality- very professional! Thank you!
4/9/2019
Ann J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I felt informed throughout the entire process. The repairs look great and the rental car was extremely easy to return.
4/9/2019
Barbara B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Completely satisfied with your speedy,wonderful customer service. Thanks for the updates and my car was repaired and clean.
4/7/2019
Carlos A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Picked up my vehicle on Saturday. when they called me prior to the pickup, the caller assured me that someone would be there to explain the repairs and parts used. The person on Saturday when I asked if they were going to go over the work done, he said "it's Saturday only one person here". Then he stated that it wasn't his job so he knew nothing about it. This is the second vehicle your company has worked on.. you would think that customer service would play into this. No worries I will not be using your shop again. I still don't know what was done.