Young women in the front office were pleasant, knowledgeable, and thorough. Unfortunately, the car was totaled so the contact was limited to nine days.
6/22/2024
Mary S. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent communication but the team every step of the way. Very pleased with the results of the body work done by Carstar.
Thank you!
2/2/2024
Brian G. VERIFIED CUSTOMER
Vehicle Make : Ford
Great customer care
12/19/2023
Addison W. VERIFIED CUSTOMER
Vehicle Make : Ford
Carstar is great - I appreciate all of the communication throughout the process and their customer service is phenomenal. Naomi in the front office is absolutely terrific. For all my auto body repair needs, I will always go to Carstar!
12/14/2023
Joyel C. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Great job almost worth the wait but 10 months waiting and 6 weeks for the repair, was a long time.
8/12/2023
Richard S. VERIFIED CUSTOMER
Vehicle Make : Vehicle
6 months to complete & when I got it, it wasn't right.
7/14/2023
Cindy M. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Great customer service and communication. Quick repair time.
11/29/2022
Dan H. VERIFIED CUSTOMER
Vehicle Make : Ford
I am completely satisfied with the work done on my truck and the people were great iam vary satisfied. A
8/11/2022
Steven H. VERIFIED CUSTOMER
Vehicle Make : Toyota
CarStar is my go to shop for any type of Body work on my vehicles. They provide excellent customer service and are always professional.
6/25/2022
Susan G. VERIFIED CUSTOMER
Vehicle Make : Vehicle
I was delighted how you kept me informed weekly about the status of the parts. I also was very happy with your prompt willingness to fix a "whistle" in my window after I had driven it for a while.
6/21/2022
Kevin S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Best body shop I’ve been to hands down!
6/17/2022
Russell S. VERIFIED CUSTOMER
Vehicle Make : Ford
Carstar did a great job
6/10/2022
Hiroyuki K. VERIFIED CUSTOMER
Vehicle Make : Vehicle
First of all, I had good experiences with you from start to the end. Thank you. Please keep up continuing educations in terms of techniques to repair for all types of EV and ICE.Administration of company is also crucial.Also need to update for employees and customers.
I feel so far your company is harmonious both.
Service, education, progress!!!
5/20/2022
Lance D. VERIFIED CUSTOMER
Vehicle Make : Ford
Great quality of work, but the color was off a little bit.
5/12/2022
Denis S. VERIFIED CUSTOMER
Vehicle Make : Acura
Beautiful repair! , for the most part kept us very informed and status of vehicle!!
5/1/2022
Sheila S. VERIFIED CUSTOMER
Vehicle Make : Range Rover
Working with Daniel has always been great. However when you purchase a $100,000 brand new vehicle you expect it to be clean without any scratches. This was not the case and I have not heard back from the service manager yet.
3/13/2022
Dennis S. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was very apprehensive when I first dropped off my care to be repaired. I have always been given the runaround at previous shops when having body work done on my cars. But not so with Carstar. They did a professional job. The paint was flawless, and they repaired it in the time frame that was promised. Carstar earned a triple A plus with me.
2/11/2022
Kristen V. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I experienced some of the best service! So happy with my repairs!