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Real Reviews from VERIFIED CUSTOMERS
Kevin R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Job well done thank you
12/7/2018
Juan H. VERIFIED CUSTOMER
Vehicle Make : Ford
Superb job, consciously and professional done. Very difficult and rest to find now days. Thank you very much! We’re going to tell everyone we know to look for your wonderful service .
12/5/2018
Erwin P. VERIFIED CUSTOMER
Vehicle Make : Porsche
This was the third time I had a car repaired at Pacific Elite. By now I had no doubt the work was going to be perfect. However, I would be remis if I didn’t comment on the professional attitude and demeanor of the staff starting with Lorena at the front desk and ending with Scott, the highly competent manager. I hope to not need any bodywork on my cars anytime soon, but, if I do, I will be back at Pacific Elite. Thanks for the outstanding service and thanks for the opportunity to express my appreciation in this forum.
11/29/2018
Kyle M. VERIFIED CUSTOMER
Vehicle Make : Honda
Scott was completely professional while at the same time being very personable. He surveyed the damage on the vehicle accurately and quoted me a fair price. I didn’t feel like he overcharged on anything. The vehicle work was done in ample time and returned. I was kept up to date on everything and left with a very positive experience. I will most certainly recommend business because if this.
11/29/2018
Frank C. VERIFIED CUSTOMER
Vehicle Make : Ford
Good job!
11/23/2018
Robert H. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car looks amazing. Thank you for the hard work.
11/23/2018
Kevin R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Drop off great, work great and pick up great, thank you very much
11/17/2018
Kevin B. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Didn’t repair parts that were written on estimate,( blend front door, repair rocker)Didn’t put Trunk floor back in trunk. Didn’t R&I back window from old door. Scratches on quarter panel and inside jam where hinges go.
11/10/2018
Tessa H. VERIFIED CUSTOMER
Vehicle Make : Cadillac
This is our second time getting our car repaired here at Pacific Elite. We came back because we felt we were taken care of so well the first time, and this current time blew us away as well. Scott was so thoughtful and considerate and offered us a rental car on Pacific Elite’s dime because I needed a way to get my child to school every day. Offering me that tiny consideration might have seem inconsequential to you guys, but meant the world to me!!! It alleviated my stress of needing my car repaired and allowed my son to travel to school safe and sound every day. He called me and updated me on the status of my car to keep me in the loop and fixed my car quickly and efficiently. My car was even washed, vacuumed, and waxed (?) when I picked it up! All in all, our experience was very pleasant and we are very grateful to find a company that treats our car with respect and urgency. Tessa H
11/10/2018
James N. VERIFIED CUSTOMER
Vehicle Make : Ford
Scott did a great job of keeping me up to date on the repairs progress. I was happy with the results today’when I picked up my car. Scott was very professional and friendly throughout the process. Thanks again JIM
11/7/2018
Juan Z. VERIFIED CUSTOMER
Vehicle Make : Honda
They always do an excellent job,the car was immaculate and perfect.
10/31/2018
Nancy A. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Scott was very helpful and receptionist was very professional and too
10/19/2018
Jessica S. VERIFIED CUSTOMER
Vehicle Make : Jeep
You guys did an amazing job! Thank you!!
10/11/2018
James/patrick S. VERIFIED CUSTOMER
Vehicle Make : Toyota
N/A
9/29/2018
Crystal C. VERIFIED CUSTOMER
Vehicle Make : BMW
I’m am overly pleased by your customer service and completely satisfied. Scott you are awesome and your team is amazing. Thank you for making this situation pleaaant. I’ll be leaving a review on yelp next week. Thanks Crystal
9/29/2018
Emma T. VERIFIED CUSTOMER
Vehicle Make : GMC
They did a beautiful job on my car.
9/28/2018
Conor M. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job! Thank's
9/28/2018
Jonathan J. VERIFIED CUSTOMER
Vehicle Make : BMW
Very satisfied and happy...
9/28/2018
Ralph D. VERIFIED CUSTOMER
Vehicle Make : Toyota
everyone was pleasant and the work appears to be excellent - plus they got it done in no time at all.
9/21/2018
Raul A. VERIFIED CUSTOMER
Vehicle Make : Ford
Very attentive and responsive handling work requested.
9/19/2018