Everyone. From Lorena at the desk to Scott overlooking the work. The gentleman that drove me to Enterprise to rent a car and the gentleman that returned my car! Everyone without exception, was a pleasure to work with. Rick made sure I got my car delivered to me as I was stuck at home with my daughter unable to make it to the shop before closing for the weekend ... And btw... My car never looked better!
Thank you!!!
4/27/2019
Charles B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great work! Thanks again!
4/23/2019
Janice L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was handled so well! I appreciated the updates as my car was being repaired. The employees were so nice, the waiting area was clean and comfortable, and my car was ready an hour earlier than expected. Thank You!!
4/20/2019
Emily T. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent communication and workmanship
4/20/2019
Tamie C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Customer service is very friendly. Workmanship on my car was great and nicely done. I got my car back as scheduled.
Thank you!
4/19/2019
Charito M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Scott and Pacific Elite exceeded my expectations! They kept me informed on the repairs and even detailed my car and made sure the car was in great condition before they let me take it home- i would definitely recommend this shop to anyone who needs collision repairs! Thanks Pacific Elite!
4/17/2019
Jandilyn W. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Thank you for your speedy work
4/10/2019
Bong K. VERIFIED CUSTOMER
Vehicle Make : Lexus
They are very kind and very good job
4/6/2019
Eugene L. VERIFIED CUSTOMER
Vehicle Make : Honda
Scott and Loraina were the bessssst! I appreciated their help and frequent phone calls updating me on my car.
4/6/2019
Roxanne L. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Scott Marley was great to work with and kept me informed on the status of my car repair throughout. I wouldn’t hesitate to refer your company to others. Thank you very much!
4/6/2019
Lee M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Efficienty completed
4/5/2019
Doris L. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Professional. Great communication.
3/29/2019
Charito M. VERIFIED CUSTOMER
Vehicle Make : Lexus
I really liked that you texted me the steps taken to repair mu vehicle— especially when you emailed me the picture of the repairs!
Thank you for your professional service!!
3/23/2019
Robert S. VERIFIED CUSTOMER
Vehicle Make : Ford
The staff was very friendly, informative and responsive. Scott Marley and Lorena were great!! I would recommend Pacific Elite to anyone needing body repairs
3/22/2019
Cynthia D. VERIFIED CUSTOMER
Vehicle Make : Toyota
They worked hard to complete my problem in one day.
3/22/2019
Sara J. VERIFIED CUSTOMER
Vehicle Make : Toyota
I’ve been bringing my vehicles to this shop for years, and have never had anything but superlative service, excellent repairs. My cars always come out looking sharp! The technicians here care deeply about doing the best work possible, and it shows. My insurance company trusts Pacific Elite because the service advisors here are the best; the assessment that Pacific Elite turns in will be what is used. From the front desk to the back lot, the employees of Pacific Elite are professional and easy to work with. While your vehicle is in for repairs, you will get frequent and very precise updates about its status. Last time I got a text that the car would be ready the next morning at 10:42 am, then they updated it to 10:02 am, and then they beat that time by having it done a day early! My car was pretty and clean when I picked it up. Awesome! Thank you especially to Robert Salinas, General Manager. This is a great shop.
3/21/2019
Lisset C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Scott did a great job meeting all my cars needs.
Looks like a new Chevrolet Camaro
3/20/2019
Justine R. VERIFIED CUSTOMER
Vehicle Make : Ford
Scott was absolutely amazing. The service was A+. Would recommend them to everyone. They really do go above and beyond and don’t try to rip you off.
3/13/2019
Lauren H. VERIFIED CUSTOMER
Vehicle Make : Ford
I felt like I was in the best hands. Scott Marley is like an angel. Professional, kind and he walked me through each step of the process, dealt with the insurance company, handled all the details with such transparancy. I truly appreciate the fine work that was done on my van. Looks like the accident never even happenned. Sharing my experience with all my mobile friends on how Pacif8c Elite exceeded my expectations. 5 stars!!!