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Real Reviews from VERIFIED CUSTOMERS
Jesus /. VERIFIED CUSTOMER
Vehicle Make : BMW
Great customer service!! Scott was very helpful and did an amazing job on my car!! Great place!! Highly recommended!
12/10/2016
Luisa P. VERIFIED CUSTOMER
Vehicle Make : Subaru
You guys did an awesome job! The timing was quick as well. I'm greatly impressed. Thank you so much! Have a wonderful holiday season!
12/10/2016
Mondrea W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Car looks great!
11/25/2016
Jill R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Scott, staff were professional and kind, amazing results my car looks brand new!! Fast too, 2 day turn around!!! I am very impressed and would surely use Pacific Elite Collision in the future!!! They are A complete package, helped with rent a car, easy and efficient! Big thank you!!!
11/24/2016
Karen L. VERIFIED CUSTOMER
Vehicle Make : Ford
Rick Silvera and Susanna were fabulous! My car was completely faster than anticipated. The actual work was great!
11/16/2016
Edith (dave). VERIFIED CUSTOMER
Vehicle Make : Lexus
From Susana to Scott they were extremely helpful and responsive. They always went out of their way to accommodate.
11/11/2016
Margarita S. VERIFIED CUSTOMER
Vehicle Make : Honda
Completely satisfied with my whole experience. I was called within minutes from talking to my insurance to make an appointment . I really liked being informed of the process while my car was being worked on. Scott was extremely helpful in getting my car done ahead of time. My car looks brand new and clean. Glad AAA works directly with you.
11/5/2016
Giovanni M. VERIFIED CUSTOMER
Vehicle Make : Ford
Scott and his team are an amazing group of people! They made us feel welcome and at home from day ****! My car looks like if nothing ever happened to it and it looks even newer than before! They worked hard and did miraculous work! I highly recommend Pacific Elite! I have nothing but praise!
10/28/2016
Terri L. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone there was very friendly and helpful
10/27/2016
Pauline C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Susana was very nice and provide great customer service. Rick was professional and did a great job of explaining the quote and answered all my questions. My car came out great I am very satisfied with the work they performed. I will definitely be coming back to the Canoga Park location the next time.
10/22/2016
Diane B. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything was top-notch From the service to the quality of work done on my car. Susana and Rick were patient, personable, and extremely helpful and made what otherwise would have normally been a stressful, annoyance into a smooth and pleasant experience. Thank you, so very much to anyone else who was involved in the work (and even the cleaning!) of my car. It came out just beautifully!
10/20/2016
Randy Voogt. VERIFIED CUSTOMER
Vehicle Make : Lexus
Car was ready on time and fixed to pre accident condition. Rick Silvera was a pleasure to deal with and I was kept well informed. I will definitely recommend Pacific Elite to my friends and family. Thanks for the great service!
10/20/2016
Shannon D. VERIFIED CUSTOMER
Vehicle Make : Kia
Both times I've brought my car to you guys it's comeback "brand new." Thank you for all the hard work you guys do
10/15/2016
Richard G. VERIFIED CUSTOMER
Vehicle Make : Ford
Everybody was great coud not have been more helpful
10/12/2016
Gary J. VERIFIED CUSTOMER
Vehicle Make : Ford
Looks great
10/8/2016
Kimberly O. VERIFIED CUSTOMER
Vehicle Make : Nissan
Susanna was FANTASTIC!! What a help, how professional, can't believe how kind she was. She gave me info in a timely manner, which was much appreciated. She's very good at her job. Scott was also good. He worked hard to get my car fixed as quickly as possible. He has a kind demeanor, too. He kept the expectations realistic, so there were no surprises. It was great working with both of them.
10/1/2016
Elmer B. VERIFIED CUSTOMER
Vehicle Make : Ford
both Scott and Rick were personable and professional. The car was done on time and looks great thank you
9/30/2016
Mario O. VERIFIED CUSTOMER
Vehicle Make : Acura
Did a good job... cars was ready when they told me is was going to be really helpful...
9/29/2016
Zheenamarie M. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Thank you for the job well done. Staff are very nice.
9/24/2016
Leonardo S. VERIFIED CUSTOMER
Vehicle Make : Ford
Kudos to your entire team, from Susana to Scott and the crew. This is my second time having my car repair at Pacific Elite and I am always completely satisfied. VISTA Ford's choice of shop is on point.
9/21/2016