The team was warm and friendly. I like receiving the text updates.
1/28/2017
Nelly/ ****. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciate everything that was done on my car. It looks really good. This was a great experience from the beginning to the end. The receptionist very pleasant and welcoming. The tech that Worked on my car very friendly and gave me a ride home. I picked up my car this afternoon and my car looks better than new.
1/27/2017
Richard N. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent communication pleasure doing business with
1/26/2017
Dozier C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The guy I felt with was amazing. I think his name was Rick . I believe he is the manager. Everything happened just as he said it would. And they finished a day early. My car was emasculate. Rick is abosulutly the best body man ever.
1/21/2017
Issac Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was pleased the way pacific Elite handled my case and the timing I got my car back on time and the is excellent.
1/21/2017
Conrado D. VERIFIED CUSTOMER
Vehicle Make : Honda
rated 10
1/21/2017
Michael Y. VERIFIED CUSTOMER
Vehicle Make : Ford
Scott was very nice and professional
The wirk was done well too
1/18/2017
Natalie C. VERIFIED CUSTOMER
Vehicle Make : Kia
Great job! I was well informed of the process and everyone I spoke with was friendly but professional. Hopefully I don't need to use them again, but if I do, I'd feel well taken care of.
1/17/2017
Paul N. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Scott was awesome. From start to finish this process was cafe free for me. Scott updated me regularly and made everything seem simple. In a situation like these, it's nice to have someone like Scott make the process painless. Great office feel In general. Mechanics were awesome. All in all I hope I don't have to bring my car back, but I will for sure recommend Scott to anyone who needs car help.
1/13/2017
William M. VERIFIED CUSTOMER
Vehicle Make : Ford
My truck came out a little later than originally Thought, Rick explain to me what was going on in the shop, he handled it well and it was a good experience, all in all very easy thanks Bill.
1/12/2017
Maria Lourdes. VERIFIED CUSTOMER
Vehicle Make : Nissan
Scott is the best. He provided a great service to my car. His customer service is excellent. Thank you
1/5/2017
Toby F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Embarrassed to say this is my second time here in the last six months. But, it was the most painless experience, both times. Pros who know what they are doing and get the job done. Thanks!
1/5/2017
Deniz C. VERIFIED CUSTOMER
Vehicle Make : Ford
Grea
1/2/2017
Darlene M. VERIFIED CUSTOMER
Vehicle Make : Mercury
Excellent!! The best repair shop in Los Angrles. Rick Silvera is amazing! Professional with great customer service . Thanks!!!!
12/31/2016
Business I. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you..good job
12/31/2016
Elizabeth K. VERIFIED CUSTOMER
Vehicle Make : Honda
The best body shop experience. The staff were friendly, professional, and courteous. I received texts about the status the car repair every step of the way. When I picked up my car, the car was washed and cleaner than how I brought in. Scott also called me and told me everything I needed to know about the repair. The car was delivered in a timely manner and the waiting room was very clean with refreshment. I am very pleased with the kindness of the staff and the quality of their work. I will recommend this place in a heartbeat.
12/31/2016
Ashley W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent work and excellent customer service!
12/23/2016
Stanley R. VERIFIED CUSTOMER
Vehicle Make : Ford
excellent workmanship.delivered as promised.
entire office and workshop exudes first class
operation.also helped with post delivery problem
with rental agency.they made phone call, problem
solved.
thank you scott marley and team.
12/22/2016
Pauline C. VERIFIED CUSTOMER
Vehicle Make : GMC
Great customer service at the canoga park location. The staff is thorough and pleasant.
12/14/2016
Elizabeth L. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service and communication. My vehicle looks like it never got hit. Thank you to Scott Marley and his staff!