When I picked up the vehicle the bumper was not properly put on. After arguing that it was not right they finally fixed it. When I was leaving my turn signal was out which was not like that when I dropped it off. The color is not matching. A cup I had left in the vehicle got broken. I asked on two seperate occasions for quotes for parts that I need fixed and that I would pay on my own and I have never hear back. Not impressed at all
10/31/2015
Charles J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The staff and manager (Steven) were all outstanding. They were friendly, hospitable, and totally took care of everything. They kept me in the loop throughout my repair and updated me as needed. The work done was first rate and it looks fantastic. The price was more than fair for the great work that was done on my truck. I would recommend SK to my family and friends. Thank you!!!
Charles J
10/26/2015
David N. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very polite and professional service rep(Mike). Did good job on repairs and was ready earlier than I expected.
10/25/2015
Melvin M. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was originally told the car would be ready at 4:00 on 10/19. At about 3:00 that day, the date was moved to 10/21. The afternoon of 10/21, I was told it would be ready the morning of 10/22. And the afternoon of 10/22 I was told that it should be ready on 10/23. I was able to get the car the afternoon of 10/23. The body work looks very good, which I appreciate. My GPS map seems to be messed up, but I am hoping the dealer will be able to fix that when the car is serviced soon. In summary, my primary disappointment was that I wasn't given a realistic target date to begin with and that I wasn't told much earlier when the dates slipped. Thanks for asking for my input.
10/24/2015
Maribel V. VERIFIED CUSTOMER
Vehicle Make : Scion
Everything was handled as smoothly as possible! It's a terrible inconvenience to be involved in a fender bender but the people at Service King made it feel almost seamless! They kept me updated with progress notes and had my car ready in a week! I was quite pleased!
Job well done!
Thank you!
10/23/2015
Suzanne J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent and courteous service
10/23/2015
Michael R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you so much for you great customer service....also the quality and quick return......a special thanks to Mike for his customer service....went above and beyond
10/18/2015
Bonnie M. VERIFIED CUSTOMER
Vehicle Make : Toyota
First class business from start to finish.
10/16/2015
Deborah S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service and would highly recommend !
10/15/2015
Mary M. VERIFIED CUSTOMER
Vehicle Make : Ford
You were very helpful and very pofesional
10/11/2015
Stephanie F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The people were super nice and helpful I will be recommending them to friends.i was totally satisfied with the work they did.
10/10/2015
Beau F. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Very good personnel
10/9/2015
Kayla N. VERIFIED CUSTOMER
Vehicle Make : Honda
Nice team and went beyond what was expected!!
10/3/2015
Cameron B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Keep up the good work! Really suprised how easy and painless and convenient this whole process was
10/3/2015
Paloma L. VERIFIED CUSTOMER
Vehicle Make : GMC
Excellent work
9/24/2015
Billy K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Tell the rental company to provide better vehicles
9/19/2015
Derwin B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Steven Hendrix is the most professional and polite service advisor I have ever had the privedge of leaving my vehicle with. I know my vehicle is in great hands with Service King when Steven is involved. I am a huge fan of Service King because your vehicle is repaired the right way every time. If not, they make it right. I am so happy about the way my vehicle looks. I am also very pleased about the text messages about the status of your vehicle.
Excellent service and work.
9/15/2015
Ozgur K. VERIFIED CUSTOMER
Vehicle Make : Chrysler
It took 2 weeks to replace a rear window. Caused so much inconvinience. Nobody called us exteremly unhappy