Service King Lake Conroe

My vehicle once completed sat in the front of the building for a week. I could not pick the vehicle up once complete because a check had to be signed by the bank and returned via Fed Ex. I pondered the thought of paying for the repair out of my pocket and just being reimbursed. The repair was ****,800 and I asked how long would it take to be refunded. I was told it had to be signed off of by 3 different departments. I could not just have ****,800 floating in the sky with no clear date of a refund. So I had to wait. Once getting into my truck it needed a boost. My dash board is now reading "Service Antitheft System", which it didn't read before sending the vehicle. In a less than 24 hours I've now gotten 3 jumps to start my vehicle. The dash message goes off and comes right back on once I attempt to start the truck after being off for an extended period. The staff at the location was GREAT to deal with. They were professional and attempted to assist when they could. Im a police and work in the area of the shop, that area is where I patrol. I work multiple extra jobs on the Lake, and when I leave I am in my truck that was serviced. My truck differs slightly from a stock Silverado, and because of the modifications several groups of people know my truck the second they see it. All those people are not my friends, because I'm a police officer. So for my truck to sit in the front of a building on 105 for a week is a bit disappointing. I'm not sure why the AntiTheft system light keeps coming on, and the truck needing a boost and it's a year old. But I'm sure the light and well as the boost support the alarm has been activated several times over the past week.

A job well done! A worry-free experience! Thank you!

So excited that my truck looks new again

They did a great work!

My service advisor was Eric Wuennenberg and he was extremely helpful along the way of my repairs being done & kept me updated regularly. I was very satisfied with the service I received.

Excellent customer service...excellent excellent outstanding service all around by everyone

Eric was very professional and friendly and kept me updated on the progress of the work in my car.

Great job! Wish you were not so far.

Good job. Thanks

Good feed back on my vehicle everyday I am well satisfied

Super effort by entire team!

I received constant updates on the progress is pleased with the communications

The team got me in quickly and out 2 days early! Excellent service. Chelsea kept me updated frequently!

Thank you Service King for a job well done. Also thank you to Chelsea for updates on repairs of my vehicle. The text updates were very helpful and informative.

My recent experience was INCREDIBLE!!! Chelsea was amazing!! So kind and helpful through the whole process, and my truck looks amazing!! Thank you guys for going the extra mile!! I'd give you guys 10 stars if I could!! :)

I like how I got text msg to keep me informed on the car. Everyone was professional that I spoke with.

The check in process was smooth and stream lined. I loved the text updates along the way also.

My vehicle wasn't repaired correctly upon pickup. However the folks there were agreeable and are working to ensure the job is now going to be done correctly. So, we will see. Other than that the staff were all wonderful, courteous and very helpful.

Great service n customer svc n fast

My experience with Service King was very enjoyable. Chelsea, my attendant was very nice from the beginning to the end. I am so glad I was introduced to the company. If I am involved in another accident I will definitely take my car there again.