Everyone was extremely courteous. My vehicle was ready before the scheduled delivery date. The enterprise rental was also courteous. I would bring my vehicle back to your dealership if I have any more complications with my vehicle. I would recommend my friends to your dealership if they have any problems with their vehicle. A job well done!
2/17/2016
John T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The car was supposed to be warranty serviced after repair,witch never happened. The car intena was never installed after repair, representative won't return our phone call.
2/17/2016
Leonard C. VERIFIED CUSTOMER
Vehicle Make : Ford
Still missing the caps for the wheels
2/16/2016
Matthew B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Lack of communication, being charged for parts I don't need, dragging out repairs to get more money from me, all when I'm paying out of pocket. Normally, decent people would want to finish it ASAP to reduce costs but no. I got screwed and have to pay 2,000 in repairs and 450 for a rental. So you can bet I'll never be coming back to have even an oil change done here. Y'all need to get new management or employees that actually do their job correctly, instead of ones who are greedy and just want a bigger paycheck.
2/12/2016
Emily M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Paul was absolutely wonderful. He was very attentive and incredibly helpful. I would definitely recommend Demontrond to others who need repairs. Very fast, efficient, and great customer service. Thank you.
2/11/2016
Jesse W. VERIFIED CUSTOMER
Vehicle Make : Dodge
The people there did a wonderful job on my vehicle I think they went the extra mile to make sure I was completely satisfied with my vehicle and I truly appreciate that and I will make sure they will get my business in the future thanks again
2/10/2016
Jason G. VERIFIED CUSTOMER
Vehicle Make : Ford
I was really impressed with the organization process. Everything went smooth from turning my vehicle in, to the paper work, and getting my rental car. For being in an accident, the post accident was bar-none! The staff was excellent as well!
2/10/2016
Annie S. VERIFIED CUSTOMER
Vehicle Make : Honda
One of my heads lights were replaced and the other one wasn't and my key also was messed up from the accident and it wasn't replaced either and I asked for it to be placed.It was returned in worst conditions then it was given to them.
2/5/2016
Jessie H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Was completely satisfied with your service, would recommend . DeMontrond and Geico worked together professionaly. Thanks
2/5/2016
Katherine A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Customer service was the best! Exceeded my expectations and made a unpleasant situation with my accident stress free. The body repairs on my car were done perfectly!!! Thank you so much.
2/3/2016
Terry P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Paul was great. Kept me informed and it was actually done early. In fact, he was so nice I waited extra time to meet him. Everyone there was friendly.
1/30/2016
Donald U. VERIFIED CUSTOMER
Vehicle Make : Toyota
Angel stepped up when gieco adjuster could not do his job. She also helped with a mechanical problem by allowing toyota to work on the car. She went over and beyond to make sure the car was complete to her liking. " treating the car as her own". My only complaint is that after paint and body is complete with there part, that when they reassemble the car that they make sure that everything is plugged in and working. We had two problems with this and was uncalled for. Angel stepped up and made sure that the problem was fix. Angel was an amazing service adviser.
1/29/2016
Rakez K. VERIFIED CUSTOMER
Vehicle Make : Subaru
The car was not fixed on time and still makes noise
1/26/2016
Roy B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The team approach us amazing. Really advocates for the client. Angel is amazing
1/23/2016
Prissy H. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Let's just say that even though Angel tried to make things right and she worked hard, I Was not happy that the crew at the collision center sliced the inside door panel while repairing the exterior damage. Because of this my husband and I were out almost 400 on rental fees and without my car for almost 3weeks due to their negligence. I will never recommend your collision center for repairs.
1/23/2016
Legis K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Fast service would recommend demontrond to all my family and friends
1/16/2016
Serena U. VERIFIED CUSTOMER
Vehicle Make : Toyota
Yes I liked that it was very fast everyone was great and a big thanks too angel for always keeping me updated
1/15/2016
Evangelina I. VERIFIED CUSTOMER
Vehicle Make : Ford
I am having to return for a second time because some one did not order the tire that needed to be on my veichle and tried to give me an old one when they had billed my insurance 369.00 for a new one. I am having to drive an hour just so yhey can correct their mistake, for a second time.
1/13/2016
Deborah T. VERIFIED CUSTOMER
Vehicle Make : Kia
Appreciated the excellent service by Geico.
1/7/2016
Jerry I. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Repair took longer than what they said. Sometimes the truck won't start. It started missing in front of representative and he did nothing about it.