We were never informed that our car was pushed a whole week. Then we kept getting the round around, saying your car will be ready the next day, 3 times. There was no communication at all. The only way we knew was going on with our car, is because we had to keep calling and asking about it. This truly was one of the worst experience for us.
6/3/2016
Gilbert Z. VERIFIED CUSTOMER
Vehicle Make : Dodge
13 days to long for repair job. they forgot 2 extra jobs, ckeck radio and replays burn light panel on overhead.
mr. zamora
6/1/2016
Virginia N. VERIFIED CUSTOMER
Vehicle Make : Ford
Your staff was very professional and friendly. I will recommend DeMontrond highly.
5/27/2016
Kristie W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
So happy with the work as it appears now. Thank you.
5/21/2016
Mario M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Some variables in the repair process could have been handled better to catch the greater extent of damage to my engine which resulted in the total loss of my vehicle.
5/17/2016
Nessie L. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work waa completed as promised, and Sit Paul
is really friendly, accommodating and went out of his way to explain
the repairs.
5/17/2016
Cynthia B. VERIFIED CUSTOMER
Vehicle Make : Nissan
When I got my new Nissan back there was something wrong with the AC fan and I was told I would have to pay to have it diagnosed. I wasn't having any trouble before I left with you.
5/14/2016
Linda M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I want to tell management about my contact with your dealership. His name is Paul Reyes and I am so completely blown away with his complete professionalism and the caring way he handled my repair. I have never been treated so much respect and dedication by anyone in a repair facility! This man goes above and beyond his duties! You are so very lucky to have him as an employee and hope you treat him accordingly! God bless you Paul Reyes and thank you so very much for your dedication for your job and your caring nature that kept me informed of the progress of my vehicle. Linda Mettille
5/14/2016
David W. VERIFIED CUSTOMER
Vehicle Make : Volvo
The repair process was fine, but I believe I was told the car would be detailed before I picked it up. Whoever was in charge of that did an awful job. Now, I am not supposed to wash the car for 30 days, so I am stuck with a car that desperately needs to be detailed.
5/7/2016
John G. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had no problems what so ever.... Everything was handled professionally....keep up the good work
Thank
5/6/2016
Sandra K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Efficient and better than expected. Thank you for your service.
5/6/2016
Robert L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Always keep me advised and great work
5/1/2016
Andrew S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Wanted to thank Angel and the rest of the staff for excellent customer service. Great experience and knowledge on the situation at hand. Kept me updated everyday on my vehicle's progress.
4/27/2016
Ronald D. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car was delivered on time and professional done.
4/23/2016
Yvette V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Best service I've had. In a long time.
4/22/2016
Susan B. VERIFIED CUSTOMER
Vehicle Make : Ford
This was an amazing experience. I've been telling everyone what spectacular service I received. Thank you very much!
4/20/2016
Davey M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I had body work performed on my vehicle and when it was finished the interior had a strong oder of bondo and and a paint smell. I feel that the body shop should not have kept my windows down or my doors open when they where on replacing my bumper and painting my tailgate. I bought my truck at you dealership and I did not expect this kind of work. I feel that when it is turned over to the client it should be in emmaculant and look better than it did before it went in.
Thank you
David Messinger
4/19/2016
Nathan J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was a pleasure to work with! Especially the nice lady who I worked with directly.
4/19/2016
Denise K. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent staff
4/16/2016
Linda B. VERIFIED CUSTOMER
Vehicle Make : Toyota
My RAV4 was completed early and looks great! Service was exceptional!