Took the time and care to make sure my vehicle was at its best.
Thank you.p
11/23/2016
Johnny M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Wonderful experience
11/18/2016
Henrietta R. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I can see scratches on my car from the buffer and inside of my car the light panel cover is broken driver side door. Not pleased at all.
11/13/2016
Roger S. VERIFIED CUSTOMER
Vehicle Make : Ford
Great experience from the moment ivdropped off my car until time to pick it up. Thank you
11/12/2016
Claudia L. VERIFIED CUSTOMER
Vehicle Make : Nissan
I liked being notified of the progress by text. Paperwork was a breeze. Will recommend you to my friends.
11/12/2016
Laurence H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I loved the updates of progress! Keep up the good work!
11/11/2016
Jayro V. VERIFIED CUSTOMER
Vehicle Make : Jeep
The tailgate does not lock and wont show on the dash when is open,im also from angleton long drive and losing alot of money from due to the fact that i have to leave early or miss days completely from work.
11/9/2016
George L. VERIFIED CUSTOMER
Vehicle Make : Ford
The scheduling of the repair process was very vague and changed often. The vehicle was finished a full week after the original date, October 31. Once completed, we were given 24 hours to pick up the car. We are set to go out of town this week. Had we already left, I'm not sure what would have happened with the vehicle, or if we would be charged extra for being unable to pick it up. Not only that, but upon pick up, the pressure in all 4 tires was low, making the tires unsafe to drive on. The technicians surely would have noticed, since the vehicle needed to be turned on and driven from the shop to the parking lot to be picked up. Yet, nothing was done until I asked for the tires to be filled before leaving.
11/8/2016
Kelly G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Put wrong grill on, the driver door window has not been sealed properly, the driver side fender is not straight...
11/4/2016
Tamesha W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Took a month to fix
11/4/2016
Barbara Jeane. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Length of time to repair seemed unreasonable. I felt they figured a retired older woman probably wasn't in a hurry to get it back! The end result was acceptable, but not the bill I had to pay for 4 weeks of vehicle rentals!
11/2/2016
Santos V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The insurance was charged for a fender flare kit (contains 4) and the other 3 are no where to be found. I did not get a follow up on the whereabouts of the other 3
10/29/2016
Jay S. VERIFIED CUSTOMER
Vehicle Make : Kia
Corinna and Lew were great, as was the gal with Enterprise. I was so impressed with how DeMontrond, Geico and Enterprise worked together. I liked the email updates. The work was well done and my car was clean. I even posted on Facebook how happy I was with DeMontrond, Geico and Enterprise. Thank you so much!
10/29/2016
Harry M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Timely, curtesy, craftsmanship...
I think that makes a statement.
10/25/2016
Clarissa R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great job, my car looked like it was brand new
10/22/2016
Kori H. VERIFIED CUSTOMER
Vehicle Make : Honda
Went days without hearing from anybody. Not very organized.
10/20/2016
Michael F. VERIFIED CUSTOMER
Vehicle Make : Toyota
I liked the daily texts with progress updates.
10/7/2016
Alex D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Good job
10/1/2016
Dominique R. VERIFIED CUSTOMER
Vehicle Make : Vehicle
The reason I brought the car in was because the sensor lights had come on. The car was in the shop for over 2 weeks only to tell me the sensor was on back order and won't be in for weeks. Also, the thermostat is being recalled and after being in the shop for 2 weeks it still had not been ordered. I will have to bring the car back in at a later date in order to get that fixed.
10/1/2016
Nestor D. VERIFIED CUSTOMER
Vehicle Make : Ford
The WORST experience I've ever had with a dealership!!! I was lied to 2 times about the status of my vehicle, it was delayed up to 14 days and when I got my vehicle back the AC was not working! My AC was just fine before I turned my car in. Now I've been calling, leaving messages and emailing and I've got no response in return to resolve this. It's ok though that is the last time this dealership ever touches ANY of my VEHICLES!! I meet thousands of people a week and I GAURANTEE you EVERY SINGLE person I come across will hear my story about this place.. just terrible!